Sales Support Specialist

Sales Support Specialist

Location: Elk Grove Village, IL - Retail shop

Airgas, an Air Liquide company, is looking for a Sales Support Specialist to partner with our sales team and advance our customer service excellence. In this role, you will support and facilitate the administrative and operational needs of the sales department, assisting with various aspects of the back-end sales process. We are looking for a dedicated professional who thrives in a collaborative environment and is eager to contribute to the success of our regional goals.

Required Qualifications:

• High School Diploma or GED is required.
• 3+ years of customer service experience.
• Thorough Communication: Effective verbal and written skills to help build alignment across departments and with external partners.
• Dedicated Organization: A thoughtful approach to tasks with a high level of attention to detail and precision.
• Proficiency in Microsoft Office/Google Suite and experience with ERP and CRM software are preferred (SAP, Salesforce, etc.)
• Agility in Tasks: An ability to prioritize needs and manage multiple workflows with care and precision.
• Proactive Initiative: A collaborative spirit with the ability to work with focused initiative to meet team timelines.
• Creative Problem-Solving: Detailed product research capabilities to find the best solutions for our customers.
• Growth Mindset: A positive attitude and a sincere eagerness to learn and grow with the Airgas family.
• Inclusive Collaboration: Experience supporting inclusive environments and the ability to foster understanding across various personalities and teams.

Preferred Qualifications:

• A background in the Packaged Gas/Welding Supply industry is a plus.
• An Associate's degree or equivalent professional experience; we value the unique perspective you bring to the team.