Account Manager

Account Manager

There's a place for you at Summit Electric Supply. A career at Summit Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Summit Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory, or other building – you can find it here. We operate throughout Arizona, New Mexico, Texas, and Louisiana and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. Being "Powered by Difference" means we respect and value diverse perspectives. Within Summit Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Title: Account Manager

Reports To: Service Center Leader

Customers Served: External – All Summit customers assigned, and others as necessary, vendors, suppliers, manufacturers' representatives, other suppliers; Internal – Customer service representatives, operations manager and service center leader.

Description: Armed with superior product knowledge, strong negotiating skills, and the support services he or she needs, the Account Manager will work with the rest of the sales team to cultivate long-term relationships with new and established customers by promising and delivering exceptional customer service. This role involves researching new strategic account opportunities, following-up with current and potential customers in a timely manner, and regularly visiting existing and potential customers at various locations. Solution selling utilizing an understanding of Summit's competitive advantages is required along with exceptional skills in analysis and the ability to quickly master information about Summit's products and services. Summit offers generous commission plans and benefits packages as well as ongoing product training.

Role Summary

• Thoroughly understand all product benefits, product warranties and Summit services that can be offered to customers
• Call upon customer accounts to sell Summit products and services
• Regular, frequent travel to customer sites and other locations either in Summit vehicle or provide own reliable transportation
• Negotiate profitable pricing with customers and suppliers
• Provide timely and accurate quote information and respond to customer requirements, issues and information requests
• Exercise discretionary authority to determine and provide specific customer pricing, purchase materials specific to customer orders and maintain service standards
• Work cooperatively with customer service representatives to proactively follow up on customers' orders, challenges and needs
• Resolve customer concerns and encourage customer loyalty to Summit as efficiently and effectively as possible
• Assist in collecting funds from accounts payable when necessary

Essential Skills

• Significant sales and negotiating experience with and electrical supply distributor, manufacturer, or rep agency
• Strong customer service orientation
• Time management – ability to organize and manage multiple priorities
• Ability to resolve complex business issues; ability to be forceful, but diplomatic and bring about win-win outcome
• Flexibility – ability to effectively adapt to change
• Clean driving record and current insurance
• Minimum education: high school diploma or equivalent

Benefits

We offer great family-friendly benefits to full-time associates: Healthcare plans Dental & vision Paid time off Paid parental leave 401(k) retirement savings with company match Professional and personal development programs Opportunity to become a shareholder Employer-paid short- and long-term disability Employer-paid life insurance for spouse and dependents Robust wellness program Gym reimbursement Employee Referral Program Employee Assistance Program (EAP) Summit Electric Supply offers tuition reimbursement, and earned wage access. We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.