Cafe Team Member - Eastlake

Cafe Team Member

Come join our team! We're looking for an enthusiastic Cafe Team Member that makes Grand Central Bakery's vibrant cafes such wonderful spaces. Cafe Team Members are passionate about preparing and serving delicious food and drink to a community of loyal customers.

Job Summary: The Caf Team Member's role is an integral part of the efficient, enthusiastic team that makes Grand Central Bakery's vibrant cafes such wonderful spaces to be in. The Caf Team Member is passionate about preparing and serving delicious food and drink to a community of loyal customers. Caf Team Member can work the following shifts: Retail Open, Mid-Shift, Retail Close. The Caf Team Member is expected to regularly and efficiently work on the sandwich bar and barista station.

Rate of Pay: This position pays $22.05 plus tips (this is a part-time position, non-exempt role)

• Tips average $7.00 - $9.00 per hour.

Specific requirements: Available Weekends

Schedule Requirements: Grand Central Bakery operates 7 days a week/365 days a year. Schedule flexibility and the ability to work weekends is required.

Competencies: Customer Orientation Team Player Mission Focus Drive and Energy Informal Communication High Standards Composure Positive Impact Self-Objectivity Change Agility

Supervision: This position reports to the Caf Manager.

Essential job responsibilities:

• Proficient on Point-of-Sale System
• Serves bread and pastry to customers while ensuring both meet GCB specs
• Makes and serves all sandwiches according to GCB specs- including during a rush
• Makes and serves all coffee and espresso drinks according to GCB specs- including during a rush, and is proficient at latte art
• Displays product knowledge of all items on our menus
• Knows and regularly works the duties of multiple shifts, including Retail Open, Retail Close, and Mid/Swing shifts
• Works in a way that maintains a clean cafe environment including: bussing, washing dishes, and executing all necessary caf cleaning tasks.
• Has a "pitches in" mentality, can be seen volunteering with duties or helping others
• Adheres to proper cash handling procedures and standards with a high level of accuracy
• Uses checklists and training documents to become competent and proficient with the cafe systems
• Knows and acts in accordance with the mission, vision, and values of Grand Central Bakery in all parts of their job.
• Works collaboratively with a team. Communicates respectfully and professionally with teammates.
• Delivers excellent customer service - follows the 3 steps to great service at all times.
• Maintains competencies and demonstrate continuous application of these skills throughout the period of employment.
• Is committed to creating an anti-racist organization by actively opposing racism and promoting racial tolerance. Supports a culturally inclusive environment through the language and conduct of mutual respect and critical self-reflection.
• Knows and demonstrates efficient, correct and safe work and procedures.
• Follows all safety requirements, safety training, and instructions.
• Notifies manager if they ever become aware of a potential hazard in the workplace.
• Promptly reports all injuries, big or small, that are sustained while at work.

Knowledge, Skills, Abilities:

• Must be at least 18 years old
• Ability to read, write, and speak English required
• Maintains a valid Food Handler's Card at all times and follows health department guidelines at all times.
• Must demonstrate regular attendance by coming to work on scheduled working days and being on time. May be required to work a variety of days and shifts to meeting business need including weekends and holidays.
• HS diploma/GED preferred
• Basic math skills required
• Must display professionalism and personality with customers
• Stays thoughtfully busy at all times, regardless of customer flow

Tools and Equipment Used:

• Serrated knife
• Espresso machine
• Point of Sale (POS)
• Soup Warmers
• Bread slicer
• Dishwasher
• Sandwich grill

Physical Requirements:

Sitting - Seldom Standing - Constant Walking - Constant Driving - Not Applicable

Hearing - Constant Seeing - Constant Lifting - Frequent 20 lbs. Carrying - Frequent 20lbs.

Talking - Constant ClimbingStairs/ Ladders - Occasional Bending/ Twisting at waist - Frequent Kneeling/Squatting - Occasional

Crouching/Kneeling - Occasional Crawling - Seldom Reaching above shoulder - Occasional Repetitive Arm/ Hand Motion - Constant

Handling/ Grasping - Constant Fine Finger Manipulation - Constant Pushing/Pulling - Occasional 100lbs Foot controls/Driving - Not Applicable

Environmental Conditions:

This position works in a building containing a bakery and is constantly exposed to wheat flour dust and other grain dusts (rye, corn, oat).

This position requires standing 100% of the shift.

Loud caf environment with frequent interruptions.

It is understood that this does not constitute an exhaustive list of the duties and responsibilities of the Caf Team Member position but is offered as a general guideline of minimum essential expectations involved in this position.

Grand Central Bakery ignited a bread revolution in 1989 by introducing rustic artisan loaves to Northwest tables. Values are at the heart of our company and sustainability touches everything we do - from where we buy ingredients to how we care for our employees and invest in our communities. A Certified B Corporation, Grand Central Bakery is part of a global movement of organizations using business as a force for good.