Help Desk Specialist

Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertise and operational excellence set us apart from the competition.Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers.POSITION SUMMARYWe are seeking an IT Intern . The Intern will perform various activities related to the development, implementation, and support of software products by the IT Department. While performing all duties and responsibilities, the Intern will at all times, model the Sonaca North America values and principles and act in a manner consistent with the Code of Business Conduct and Ethics.ESSENTIAL JOB RESPONSIBILITIESAssist with scheduling and administration of IT projects in MS ProjectAssist with developing and tracking performance metricsAssist with creating documentation for projects and usage of systems implemented by the applications groupHelp ensure compliance with standards by assisting with preparing and/or reviewing project documentation and deliverablesParticipate in system quality assurance and application testing activitiesHelp with updating weekly production plan targets for the groupEDUCATION AND EXPERIENCESStudent currently working towards MBA or Master’s Degree in IT preferred, undergraduate students will be consideredFamiliarity with current technology, including a working knowledge of web-based programming toolsAbility to prepare a business caseGood administrative and organization skillsExcellent communication and presentation skillsAbility to work independently under general direction of leadersWHY CHOOSE SONACA NORTH AMERICA?We take care of our people.401(k) retirement savings plan with a percentage company-match contributionCompetitive wagesPaid holidaysPaid time offMedical, dental, vision, life, and accidental insuranceShort-term disabilityLong-term disabilityEmployee assistance plan — for access to counseling, consulting and other community resourcesWellness programTuition assistanceSubject to eligibility, terms, and conditionsThis job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. This document does not create an employment contract. Employees of the Company are employed on an “at will” basis and may be terminated at any time.Sonaca North America is an equal employment opportunity employer. Consistent with applicable law, Sonaca North America provides access and opportunities to those with disabilities. This includes providing reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company’s online application system. If an applicant is unable to fully access the online application system, Sonaca North America will provide a reasonable accommodation. Applicants with disabilities may contact us at View phone number on click.appcast.io for assistance accessing the on-line application system. Callers should have a detailed description of the requested accommodation, their name and preferred method of contact ready for Sonaca North America‘s Human Resources Department. Sonaca North America will make every effort to respond within two (2) business days. This phone number is not for the general submission of application materials.Sonaca North America is an E-Verify Employer.Sonaca North America is an Equal Employment Opportunity /Disability/Veterans EmployerNOTICE ON FRAUDULENT JOB OFFERSIt has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Sonaca North America and/or its affiliates (“LMI Aerospace”).This type of fraud is normally carried out through online services such as false websites, or through fake e-mails or call from people claiming to be from the company. These persons offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information. The fraudsters may also request recipients to provide personal information and/or to make payments as part of their fake recruiting process.Sonaca North America d oes not ask for any financial commitments from candidates as a pre-employment requirement and will always require candidates to formally apply for positions via the Careers Page or job postings.Sonaca North America has no responsibility for fraudulent offers and if you believe you have been a victim of a fraudulent job offer concerning Sonaca North America, please email View email address on click.appcast.io . #J-18808-Ljbffr