Help Desk Support Technician
Presidio
Join to apply for the Help Desk Support Technician role at Presidio Presidio is hiring Help Desk Support Technicians to support our client in Frederick, MD. This hybrid position requires working onsite three days per week. Our client is implementing an enterprise-wide rollout of Cisco Duo. To accelerate this initiative, Presidio is seeking Help Desk Support professionals with MFA experience to assist on a contractual basis and help achieve the client’s deployment goals. At least two years of experience in an IT Support role (Service Desk, Desktop Support etc.). Previous experience with Cisco Duo is preferred, but knowledge and familiarity with any Multi-Factor Authentication tool is acceptable (Okta, SecureID, Ping etc.). Experience providing technical assistance and support related to computer systems, hardware, and software. Ability to identify, understand, and solve user issues efficiently. Must possess excellent verbal and written communication skills and be able to work in a team environment. Job Details Duration: Four months Seniority level: Associate Employment type: Contract Job function: Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr
Vacancy posted 2 days ago
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