Day Center Receptionist - For Transition Academy Students Only

TRANSITION ACADEMY WORK-BASED LEARNING

DAY CENTER RECEPTIONIST

Reports To: Marketing and Development Director and Job Status: Non- Exempt

WBL Coordinator

DAYS/HOURS OF JOB: Monday, Tuesday, Wednesday and or Friday(Quarter 1 and Quarter 2)

** shift times before 9:00am or after 4:30pm discretion of WBL employer needs


Shift 1: 9:00am- 1:00pm


Shift 2: 1:00pm-4:30pm


Duration : 4 weeks -12 weeks


Job Summary:

Greet clients, families, caregivers, and other stakeholders. Escor/assist clients in and out of


programs and building as needed. Accurately complete all required documentation within


specified time limits. Provide administrative support for Day Program.


Duties/Responsibilities:

• Escort/assist clients to the recreation room.

• Coordinate all arrivals and departures in a professional, orderly, and friendly manner.


• Answer telephone calls, forward calls, and take messages as appropriate.

• Refer all communications to appropriate staff.


• Maintain current, accurate participant attendance information, update weekly.


• Verify accurate daily attendance.

• Obtain signatures from caregiver/families as instructed.

• Performa all other duties as requested by site Leadership Team members.


• Attends and participates in staff meetings, in-services and projects and committees as


assigned by Supervisor.


• Participates in special projects and performs additional duties as required or assigned.


• Clean and disinfect the receptionist counter, lobby chairs, end tables, phones and


keyboards as needed and organize the receptionist counter at the end of the shift.

• Assemble information packets.


• Provide set-up for staff in-service.


Qualifications:

• Transition Academy student

Special Requirements/Knowledge/ Skills and Abilities:

• Excellent interpersonal, written, and verbal communication skills.

• Excellent typing, spelling, punctuation, and grammar.


• Good judgment, discretion, organizational ability, initiative, and the ability to work


independently.


• Be intuitive, take the initiative, and be a self-starter.

• Knowledge of Microsoft Word, Excel, PowerPoint, & Outlook

• Ability to multi-task and act as a team player with a superior service attitude.

• Ability and maturity to handle confidential and time-sensitive information.

• Professional and cheerful with a positive attitude and demeanor

• Maintain HIPPA compliance.


• Final hiring pending on OSBI background check, clean driving record, Community


Services Registry check, and pre-employment screening.


Education and Experience:

• High School Graduate or equivalent, associate's degree preferred.

• One year's experience in receptionist position/administrative support.

Physical Requirements:

• Bending, stooping, and lifting a minimal of 50lbs,

• Ability to push 200lbs (in a wheelchair)

• Good hearing and vision capabilities.

Special Requirements:

• TB test will be required for anyone working at the Day Center.

Additional Requirements

• Maintain CPR/First Aid certification.

• Criminal arrest check will be done through the OSBI; Per Section 1025.1 et seq. Of Title


56 of the Oklahoma statues, House Bill 1790, any prospective employee with a felony or


misdemeanor conviction, guilty plea or plea of nolo contendere will not be eligible for


employment. This prohibition may be disregarded if an appropriate waiver is obtained


from the Office of the Director, DDSD, Department of Human Services, or his/her


designees.

• Community Services Registry check (House Bill 1790) will be done through DDSD,


Department of Human Services. The person whose name appears on the registry cannot


work for A New Leaf.

• Employees and A New Leaf are engaged in an at-will employment relationship, meaning


that either are free to terminate the relationship at any time with or without reason and


with or without notice