Emergency Veterinary Technician Supervisor - Animal Emergency Clinic - O'Fallon

Job Description

Job Description

*** Up to $5,000 Sign On bonus for qualified Full Time Credentialed Technicians and $1,500 for Non-Credentialed Technicians! ***

PetVet Care Centers' Animal Emergency Clinic - O'Fallon is currently seeking an Emergency Veterinary Technician Supervisor to join our team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide , we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as an Emergency Veterinary Technician Supervisor who performs the duties of medical technical staff (e.g., technicians and assistants) as well as scheduling and supervising the staff of the assigned department. Expedites the care and efficiency of the department. In charge of patient care standards for the department. Must lead the team by example, demonstrating organizational skills, following company policies, and maintaining a professional attitude.

Animal Emergency Clinic O'Fallon in O'Fallon, Missouri is a 24/7 emergency veterinary hospital that has been a trusted lifeline for pet owners across the St. Louis region for nearly 40 years, offering after-hours and emergency care when pets need it most. The O'Fallon location stands out with advanced surgical capabilities including soft tissue, orthopedic, and ocular procedures — and is one of the few emergency clinics in the area to also provide emergency care for exotic pets

Why Join Us:

• This role works closely with the emergency and critical care patients in our hospital.
• We have all the equipment and support to help the emergency patients in our community.
• We have a state of the art critical care intensive care unit for our oxygen dependent patients and upgraded equipment for our support staff.

Key Responsibilities

• Maintain processes for effective medical record keeping and billing
• Collect and process work charts
• Assist with entering in-patient charges and/or procedures performed in billing system
• Ensure invoices are sent monthly and as requested by clients and doctors
• Process payments and monthly statements
• Resolve escalated financial problems with clients, collecting delinquent accounts and "NSF'" checks; determines when special financial agreements are appropriate
• Assist with monitoring and reporting on accounts receivable
• Prepare, print and mail invoice or statement copies for customers as requested
• Performs other duties as assigned
• Be dependable and punctual

Qualifications (Required)

• 2+ years of experience in leadership
• Applicants must be 18 years of age or older to be considered for this position.

Preferred Skills (Nice to Have)

• RVT/CVT/LVT preferred
• 2+ years leading Veterinary Support staff
• Willing to work in the role of Veterinary Technician or Assistant.

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

#INDSUPPORT

Pay Range

$30—$33 USD

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.