Environmental Services Supervisor - Full Time - Day Shift - Wilmington Campus

ChristianaCare is seeking an experienced and motivated Environmental Services (EVS) Supervisor to provide frontline leadership for Environmental Services caregivers responsible for maintaining a clean, safe, sanitary, and hospitality-driven hospital environment. Reporting to the Manager of Environmental Services , the EVS Supervisor is responsible for daily operations, caregiver development, environmental hygiene, patient experience, infection prevention initiatives, regulatory compliance, and departmental performance. This highly visible leadership role partners closely with Nursing, Infection Prevention, Facilities, Patient Experience, and other operational teams to ensure exceptional service delivery and outstanding patient outcomes. Key Responsibilities Leadership & Team Development Lead, coach, mentor, and develop EVS caregivers and Service Leaders. Foster caregiver engagement, accountability, succession planning, and professional growth. Support hiring, onboarding, performance management, quarterly check-ins, and annual evaluations. Lead daily operational huddles and communicate organizational priorities, safety initiatives, and department goals. Operations & Environmental Hygiene Oversee daily environmental services operations across assigned areas. Monitor bed tracking systems and EVS response-time performance. Ensure compliance with cleaning, disinfection, isolation, and discharge-cleaning standards. Conduct environmental hygiene audits and routine leadership rounding. Oversee waste management processes and regulatory compliance. Manage supply inventories, equipment maintenance, and operational readiness. Patient Experience & Service Excellence Conduct patient rounding to evaluate cleanliness and identify opportunities for improvement. Serve as a visible leader who actively engages patients, caregivers, and clinical partners. Address patient concerns promptly and lead service recovery efforts. Promote ChristianaCare's values and service culture through exceptional customer service. Compliance & Performance Improvement Lead readiness activities for Joint Commission, CMS, OSHA, Department of Health, and other regulatory surveys. Monitor quality indicators, patient satisfaction, productivity, safety, and financial performance metrics. Use operational data to identify trends and implement performance improvement initiatives. Collaborate with Nursing, Infection Prevention, Facilities, Safety, Transportation, Food & Nutrition Services, and Patient Experience leaders to improve outcomes. Financial & Workforce Management Assist with budget planning and workforce planning activities. Monitor labor productivity, overtime utilization, supply expenses, and contract services. Prepare staff schedules and coordinate payroll-related activities. Qualifications Required High School Diploma or GED. Three to five years of Environmental Services experience, preferably within healthcare. Previous leadership, supervisory, or team management experience. Strong knowledge of environmental hygiene, infection prevention practices, and healthcare cleaning standards. Excellent communication, organizational, and problem-solving skills. Preferred Associate degree or higher. Certified Healthcare Environmental Services Professional (CHESP) certification (or eligibility to obtain). Experience with EVS software systems and healthcare operations. Bilingual skills (English/Spanish) are a plus. Knowledge, Skills & Abilities Strong leadership, coaching, and performance management skills. Ability to build positive relationships across multidisciplinary teams. Knowledge of healthcare regulatory and accreditation standards. Proficiency with Microsoft Office applications and technology systems. Strong analytical, organizational, and decision-making abilities. Ability to manage multiple priorities in a fast-paced healthcare environment. Physical Requirements Prolonged standing and walking throughout the workday. Ability to lift, push, pull, and move objects weighing up to and occasionally exceeding 40 pounds. Work Environment Hospital setting with potential exposure to infectious diseases while following established safety and infection prevention protocols. Why ChristianaCare? At ChristianaCare, you'll have the opportunity to lead a dedicated team while making a direct impact on patient safety, caregiver engagement, and the overall healthcare experience. Join a nationally recognized health system committed to excellence, compassion, innovation, and service. Hourly Pay Range: $22.74 - $34.11 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Post End Date Oct 15, 2026 EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr Christiana Care Health System