Staff Officer - Infrastructure

Staff Officer - Infrastructure Company: Government Recruitment Service Salary: £37,090 to £37,090 a year Hours: Full-time Location: Falmouth Job type: Permanent Posting date: 9 Nov 2026 Closing date: 15 Nov 2026 Summary Are youa problem solver who is enthusiastic in finding creative solutions? Do you enjoy building relationships and working with a diverse range of stakeholders? Would you like to use your skills in IT to improve the way operational systems are used to safeguard lives? If so, we are looking for a Staff Officer - Infrastructure to join us at the Maritime and Coastguard Agency (MCA) and we'd love to hear from you! His Majesty’s Coastguard (HM Coastguard, HMCG) is the operational arm of the Maritime and Coastguard Agency with responsibility for 6 key missions - Search and Rescue, Pollution Response, Vessel Traffic Management, Maritime Safety, Maritime Security and Emergency and Disaster management. The successful applicant will join our close knit and supportive team to contribute to improving safety at sea. We will look to you to assist and support in providing technical and professional recommendations, guidance and advice on the most effective use of the Coastguard technical systems to senior management and other stakeholders and support the wider team on the development of user requirements for future coastguard systems. You will assist in monitoring and implementing coherent and consistent national procedures, processes, strategies and policies through expert contribution and ensure HM Coastguard's adherence to and compliance with agreed national and international operational legislation, regulations, procedures, processes, rules and guidelines. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensionshere 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday. Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at MCA:Maritime and Coastguard Agency - Department for Transport Careers. Your responsibilities would include, but aren’t limited to:

1. Assisting in formulating policy, strategy, procedures and processes for Coastguard technical systems and infrastructure as it affects the delivery of services and functions by the Joint Rescue Coordination Centre, Maritime Rescue Coordination Centre’s and Maritime Sub Rescue Coordination Centre and advise on and support the delivery of Coastguard technical courses.
2. Liaison with a variety of stakeholders necessary for matters relating to Coastguard Technical Systems and Infrastructure, including National Search and Rescue (SAR) providers, Other emergency services, Other national departments, UK emergency services, Operational partners and stakeholders, UK authorities and organisations
3. Acts as a system manager for Coastguard technical systems including:

Act as first point of contact for questions regarding the service Carry out administration functions of the system, including user configuration and acceptance testing. Responsible for the user guidance and information contained on CIP. Act as the Subject Matter Expert (SME) and provide expertise and support to the Service Owner. Continuously review the service to ensure it meets the needs of the end user. 4. Recognising the impact of emerging technologies on the provision of SAR response within the UK, keeping Maritime Operations and MCA Technical Services informed. This includes developments in databases from both internal and external sources. 5. Responsible for relevant Coastguard Information Portal (CIP) content on Coastguard technical systems and infrastructures that have SAR relevance and/or impacts. 6. Responsible for the supplier management of relevant Coastguard Technical Systems including regular service reviews, Key Performance Indicator reviews and escalations. 7. Act and/or support the Information Asset Manager/Information Asset Owner for relevant Coastguard Technical Systems and Data Processes. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Proud member of the Disability Confident employer scheme About Disability Confident About Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. Related jobs Small Craft Surveyor - Nautical £41,330 to £41,330 per year Government Recruitment Service Falmouth Permanent Full time Small Craft Surveyor - Ship £41,330 to £41,330 per year Government Recruitment Service Falmouth Permanent Full time Small Craft Surveyor - Engineer £41,330 to £41,330 per year Government Recruitment Service Falmouth Permanent Full time #J-18808-Ljbffr Government Recruitment Service