Project Assistant/Scheduler-Dispatcher

Job Title

This is a split position supporting both the Materials Department and the Geotechnical Department, combining dispatching/scheduling responsibilities with project administration and coordination.

What We're Looking For

• Strong attention to detail, organization, and follow-through
• Excellent responsiveness, communication, and collaboration skills
• Ability to independently prioritize and complete multiple tasks in a fast-paced environment
• Proactive mindset with willingness to learn new systems and processes
• Experience in project coordination, administrative support, or systems-based data entry (preferred)
• Familiarity withor willingness to learnTerracon-specific platforms and systems
• Strong customer service and problem-solving skills
• Strong computer proficiency and multitasking ability
• Commitment to safety and quality standards, including participation in pre-task planning and safety briefings

Essential Roles and Responsibilities

Materials Department Scheduler/Dispatcher Responsibilities

• Answer and manage incoming calls, dispatching technicians to precise locations based on qualifications and project needs
• Prioritize projects and manage logistics (equipment, staffing, internal coordination), using sound judgment and negotiation skills to resolve conflicts
• Maintain clear, professional communication with technicians, managers, laboratory staff, clients, and contractors
• Coordinate daily schedules with the project management team to ensure appropriate coverage
• Dispatch in an incident- and injury-free manner in accordance with Terracon guidelines, prioritizing employee well-being
• Use internal scheduling tools and software to balance workloads and optimize resource allocation
• Support office operations and assist with administrative tasks as needed
• Collaborate with other Front Range offices to support scheduling needs
• Ensure adherence to safety protocols and promptly report any concerns
• Maintain quality standards across all assigned projects
• Resolve resource conflicts through effective communication and negotiation

Geotechnical Department Project Assistant Responsibilities

• Assist with project and proposal setup, ensuring accurate and timely data entry in internal project management, tracking, and reporting systems
• Collaborate with project managers, technical staff, and finance specialists to track deliverables and project milestones
• Manage and maintain key project documentation, including contracts, reports and distribution lists, and change requests
• Support quality and compliance efforts by maintaining data accuracy and appropriate access to sensitive information
• Contribute to client service by facilitating communication and follow-up activities, enabling project managers to focus on technical execution and client relationships

Requirements

• High school diploma and a minimum of 2 years of related experience
• Associate or bachelor's degree in a related field (preferred)
• Proficiency in Microsoft Office applications
• Ability to use technology, including mobile apps, email, and scheduling software
• Strong time management, negotiation, and interpersonal skills
• Multi-lingual capabilities preferred in some markets
• Valid driver's license with acceptable violation history