Configuration Management Analyst

Job Title: Configuration Analyst Transform technology into opportunity as a Configuration Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. Job Description Supports the establishment and maintenance of the customer’s IT asset and configuration management program. They must be detail-oriented and have in-depth knowledge in maintaining the consistency of information regarding the design requirements, functional and physical attributes, and operational information of enterprise configuration items (CIs). Candidates should have knowledge and experience in IT asset, configuration, change, release, and deployment management. Candidates must possess excellent interpersonal, business management, and customer service skills. Job Responsibilities Maintain a comprehensive, effective CM program Support IT Governance Support the establishment and maintenance of an IT asset management program Support the tracking of assets and configuration items through the full lifecycle; provide detailed analysis to inform customers during lifecycle planning Support the collection of configuration data Support the development of CMDB policy, processes and knowledge base Provide support in the maintenance of the organizational Configuration Management Database (CMDB) auditing to ensure the accuracy of configuration data and proper reporting and status accounting Work with the Configuration management team to improve CI data integrity regarding classes, naming conventions, attributes, data sources, and relationships Assist in developing standard IT configuration management methodology; establish a mature process for change management/enablement. Monitor standards compliance, as well as change and release implementation Ensure the establishment of detailed records that provide current state of CIs, historical changes, and checks/balances that are fully auditable Conduct Technical Review Board (TRB) and Change Review Board (CRB) meetings or other medium established to manage change control Utilize NIST SP 800-128 (Security Focused Configuration Management), NIST CM Controls, DoW CIO ZTA directives, standards, and frameworks to support the tracking and enumeration of CI’s with respect to security risk Work with cross-functional teams with multiple product owners Validate the soundness and accuracy of configuration management audits and reconciliation Work with other ITSM processes to inform configuration management activities based on new requirements ensuring alignment to NIST and ZTA frameworks Other duties as assigned Required Experience and Qualifications 5+ years of related experience Bachelor’s Degree and 3 years relevant experience OR Associate’s degree and 7 years relevant experience OR No degree and 11 years of directly applicable experience US citizenship required Clearance: SECRET Must possess Germany TESA requirements as specified Desired Skills Data Analysis & Visualization with Power BI App Development Using Power Apps Automating Workflows with Power Automate Data Integration with Common Data Service (Dataverse) Customizing Solutions for Business Needs Required Certifications ITIL4 Foundations (or ITIL Version 5 Foundations) Desired Certifications ITIL Practitioner: IT Asset Management ITIL Practitioner: Service Configuration Management ITIL Practitioner: Change Enablement Benefits The likely salary range for this position is $80,750 - $109,250. Salary will be based on experience, geographic location, and possibly contractual requirements and may fall outside this range. Telecommuting is onsite only. Travel required less than 10%. Scheduled weekly hours: 40. Work location: International. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans. #J-18808-Ljbffr Dormont Manufacturing Co