Store Manager
Dunkin
DESCRIPTION Responsibilities and Duties:
- Hires, trains, retains, and develops team members.
- Work on the floor with the team 75% of the time. 25% will be office work.
- Ensures all employee training is completed.
- Executes team service through effective role modeling, scheduling, cross training, and employee coaching.
- Ensure the restaurant meets safety and sanitation standards, inside and outside the store.
- Empowers the team to handle all Guest concerns calmly and with a sense of urgency.
- Recognizes team members for demonstrating desired behavior and performance.
- Maintains appropriate staffing levels to meet business needs and ensures all shifts are appropriately staffed.
- Communicates Guest feedback and engage the team in action plans to resolve issues.
- Treats all team members fairly and with respect.
- Executes development plans for talented team members to grow their career.
- Executes effective ordering as well as hiring and scheduling to meet weekly / monthly budgets per store.
- Ability to work flexible hours, including weekends.
- Excellent interpersonal communication skills.
- Exceptional organization and leadership skills.
- Dependable and reliable.
- Overall operations of the Restaurant
- Health Insurance
- Paid Vacation
- Paid Personal Days
- Weekly and Monthly Bonus
- Previous managerial experience
- Previous fast food/quick service restaurant experience required
- Top-notch customer service skills
- Strong verbal and written communication skills
- Excellent leadership skills
- Works well under pressure and is able to multi-task
- Financial literacy and analytical/problem solving skills
- Access to a vehicle and a valid Driver's License required
- Ability to lift 50 lbs
- Must submit to a background check
Vacancy posted 5 days ago
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