Health Information Specialist I

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant builds the future of how data is connected and used to improve health. Hybrid | Holland, MI | Full-Time | 8hr shifts Position Overview We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a healthcare location in Washington, DC. This is a hybrid role, combining on-site, patient-facing responsibilities with remote work as business needs allow. This role plays a critical part in ensuring the timely, accurate, and compliant handling of medical record requests. It is ideal for someone who enjoys working directly with patients, is detail-oriented, and is interested in long-term growth within a healthcare organization. Key Responsibilities Serve as the front desk point of contact for patient walk-ins requesting medical records or releases Provide phone support to patients, providers, and authorized requestors Process Release of Information (ROI) requests accurately and timely Fax, scan, and manage incoming and outgoing medical record requests Burn medical images to CDs and share images electronically as required Support client relationship management through professional communication Assist with reporting and administrative duties such as data entry and email Ensure compliance with HIPAA, privacy regulations, and facility policies Training & Onboarding DHISC Training On-the-job, onsite training during the first 30 days Skills Strong customer service and communication skills Comfortable working in a patient-facing, front desk environment Detail-oriented with the ability to manage confidential information Reliable, punctual, and professional Ability to multitask and work independently Benefits & Growth Opportunities Full-time benefits, including: Medical, dental, and vision coverage 401(k) retirement plan Tuition reimbursement Paid Time Off, including major holidays Hybrid work environment with opportunities for growth and advancement within the company Qualifications High School Diploma or GED required Must be 18 years of age or older To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. EEO Statement Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. We do not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. For more information about our commitment, please review our EEO Commitment Statement. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. For more information about how we collect and use your data, please review our Privacy Policy. #J-18808-Ljbffr