Retail Tea Sales Associate

Company description Bellocq Tea Atelier is an independently owned tea company and atelier based in Greenpoint, Brooklyn. Founded in 2010, we source exceptional teas from around the world and create our distinctive hand-blended teas in-house. Our collection of full-leaf teas, herbal infusions and tea accessories can be found in some of the world’s finest shops, hotels and restaurants, as well as at our Brooklyn atelier. At the heart of Bellocq is a deep appreciation for beauty, craftsmanship, hospitality and the ritual of tea. Our atelier is where we welcome people into the world of Bellocq—from neighborhood regulars to tea enthusiasts and travelers from around the world. They share a curiosity about tea and an appreciation for thoughtful, personal service. Job description

THE ROLE

We are looking for a warm, engaging and responsible Retail Sales Associate to join our team. This is an ideal position for someone who genuinely enjoys working with people, has a natural sense of hospitality and is curious about tea, food, design and craft. You do not need to arrive as a tea expert—we will teach you. What matters is an eagerness to learn and the ability to translate that knowledge into an engaging and memorable experience for our customers. We are a small, independent company, so everyone contributes. We value people who take initiative, care about the details and naturally notice what needs attention.

WHAT YOU’LL DO

• Welcome customers and provide warm, attentive and knowledgeable service
• Learn the Bellocq collection and confidently guide customers through tea selections, preparation and gifting
• Prepare and offer tea tastings
• Build relationships with neighborhood regulars and returning customers
• Maintain Bellocq’s visual standards and keep the atelier beautiful, clean and organized
• Handle point-of-sale transactions accurately and efficiently
• Assist with opening, closing, merchandising and inventory
• Support in-store tastings, seasonal launches and special events
• Assist the wider Bellocq team with occasional projects and production needs
• Contribute to individual and store sales goals

ABOUT YOU

You are warm, articulate and genuinely enjoy helping people. You are comfortable initiating a conversation and have the intuition to know when a customer wants guidance—and when they simply want space to explore. You are dependable and self-directed. You follow through, take pride in your surroundings and naturally notice what needs attention. We’re looking for:

• Retail, hospitality or customer-service experience
• Excellent communication skills
• A warm, polished and professional presence
• Strong attention to detail and organization
• The ability to remain calm and gracious in a busy environment
• Confidence working independently and collaboratively
• An interest in tea, food, hospitality, design or craft
• A genuine desire to learn
• Prior tea knowledge is not required. Curiosity is.

For the right person, there is opportunity to grow within Bellocq and take on greater responsibility over time.

THE DETAILS

SCHEDULE

Part-time positions available Weekend and non-major holiday availability required Reliability and punctuality are essential

COMPENSATION & BENEFITS

$18–$22/hour, commensurate with experience Paid time off Paid holidays Healthcare option

PHYSICAL REQUIREMENTS

Ability to lift and carry up to 20 pounds, stand and move throughout the atelier for extended periods and perform routine retail tasks including stocking, merchandising, opening and closing duties and light cleaning. Compensation this position is: hourly, varies DOE, $18.00 - $22.00