Health Information Technician

Work closely with the HIM team across the state to accomplish departmental objectives effectively and efficiently Provide excellent patient experience on the phones Understand HIPAA and release records as requested Ensure compliance and completion of pending, unsigned, and incomplete documentation Monitor, receive, send, and request operative notes with outside hospital systems Address messages from staff, providers, patients, requestors, and vendors Complete chart merging, chart corrections, and research chart issues Collaborate with revenue cycle management on billing and patient documents related to release-of-information requests, insurance audits, and patient requests Collaborate with the copy service on release of information, patient complaints, status checks, and directing requestors Work daily in EPIC work queues to complete pending messages and answer patient and staff messages Optimize workflows and develop efficient solutions Support the HIM department with outstanding tasks Build relationships with providers, staff, and practice managers to ensure timely completion of documentation and encounters Perform chart analysis, record review, chart audits, data abstraction, chart corrections, and multitasking Review documents and scan them into the correct patient's chart Monitor and process imaging requests, radiology requests, incoming imaging, and requests to outside facilities Monitor and process medical records work queues, fax queues, MyChart requests, and patient queues Transcribe or compose patient letters at the request of providers and clinical team members Assist providers with medical records, correspondence, requests, and release of information Abide by federal laws, rules, and regulations concerning PHI, HIPAA, release of information, confidentiality, and patient-record protection Cross-train and assist others across the department Complete other assigned tasks Requirements Ability to understand HIPAA and release records as requested Ability to adapt to change Strong oral and written communication skills Exceptional organizational and time management abilities Ability to work independently with effective decision-making and problem-solving skills Proficiency engaging with coworkers and all organizational levels High proficiency in Microsoft Office Suite Proficiency in SharePoint and Outlook High proficiency with electronic health record systems, especially EPIC Flexible, resourceful, and proactive troubleshooting ability Detail-oriented with excellent follow-through Ability to work on multiple tasks simultaneously and set priorities effectively Willingness to cross-train and work across the department Knowledge of HIPAA, PHI, confidentiality, release of information, and patient-record protection This organization participates in e-Verify Core Competencies Demonstrates expertise in HIPAA compliance, electronic health record management, and effective communication with patients and healthcare providers. Proficient in optimizing workflows and managing multiple tasks while ensuring the accuracy and confidentiality of medical records. Highest-signal resume keywords HIPAA Compliance EPIC Electronic Health Record Management Microsoft Office Suite Proficiency Organizational Skills Communication Skills ATS Optimization Keywords Hard Skills Chart Analysis Data Abstraction Record Review Chart Corrections Release of Information Medical Records Management Document Scanning Multitasking Problem-Solving Decision-Making Soft Skills Adaptability Time Management Detail-Oriented Interpersonal Skills Proactive Troubleshooting Industry Keywords PHI Patient-Record Protection Confidentiality Release of Information E-Verify Tools & Technologies EPIC Microsoft Office Suite SharePoint Outlook #J-18808-Ljbffr