Rehab Admissions Liaison PRN

Rehab Admissions Liaison

Inova Fairfax Hospital - Rehabilitation Therapy is looking for a dedicated Rehab Admissions Liaison to join the team. This role will be a PRN position with covering at multiple locations on-site at Inova hospitals. Hours are typically between 8:30am - 5:00pm. Days vary with weekend coverage twice per month.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

Rehab Admissions Liaison Job Responsibilities:

• Makes five marketing/referral development calls/visits per week. Schedules quarterly contact with low-volume referral sources. Identifies sources for increased referrals in assigned geographic regions per discussions with coordinators.
• Responds to voicemail messages within one hour during business days or by 8:30 a.m. the next business day if messages are received after hours of operation. Responds to pages immediately or as soon as safe to do so if driving.
• Communicates referral decisions clearly by including reasons for decisions if admissions are denied/deferred or if timeframes for delays and requirements are needed to finalize decisions (e.g. MD consult, payer clarification, unresolved medical issues, etc.).
• Provides timely and specific information to team and bed assignment personal as soon as confirmation is determined from referral sources, payers, or other parties. Communicate special circumstances to program staff to facilitate customer satisfaction and meet special needs as indicated by concerns or program staff feedback. Anticipates issues or concerns of referral sources and seeks proactive solutions. Seeks feedback and maintains ongoing communication channels with potential and current referral sources.
• Maintains working knowledge of insurance authorization and benefits requirements for rehabilitation services for programs, facilities, and payers.

Minimum Qualifications:

• Education: Bachelor's Degree in Nursing, Physical, Occupational or Speech Therapy
• Licensure: Must be licensed in Virginia in one of the following: Registered Nurse or Physical Therapist or Occupational Therapist or Speech Language Pathologist.
• Experience: 2 years of clinical experience in an acute rehab, acute care or case management setting

Inova Health System