Automotive Parts Counterperson

Automotive Parts CounterpersonDARCARS Lexus of Silver Spring is now hiring for an Automotive Parts Counterperson! As the Automotive Parts Counterperson you are tasked with selling parts to customers over the counter, through the shop, on the phone, and/or online. This is a unique opportunity for someone with little experience, or those that are experienced and seeking advancement. We have new direction and support that's looking to the future. Its time to turn your job into a career and achieve what's yours!Qualifications & Requirements:High School degree or equivalentStrong communication skills to explain parts information to customers and associatesKnowledgeable about automotive OEM partsExperience with Reynolds & Reynolds and CCC1 preferredExperience working in the body shop a plus!Ability to lift 50 - 70lbsAvailability to work on SaturdaysMust be a minimal of eighteen years of ageMust have a valid driver licenseMust be able to pass pre-employment screen (background)Benefits:Paid Holidays and PTOComprehensive Benefits PackageEmployee discounts on vehicle purchases, parts and service repairsInternal career advancement opportunitiesOpportunities to join our community service initiativesIn this role, you'll:Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product linePull purchased parts from stockIf the part is not in stock, determine availability and submit an emergence order if requested by the customer or techAnswer phone calls, providing price quotes and other informationAssist outside sales reps with their ordersSet up orders for daily shipment, delivery, or pick-upVerify WILL CALL and BACKORDER files weekly and return to vendors or stock those items not requiredMultitask while using various online programs and communicating large orders with multiple body shop clientsAssist Service Technicians in selecting parts needed for repairs in processNotify service desk and the customer that ordered parts have been receivedEnsure that before parts can be charged out, the technician presents a repair orderDisplay seasonal parts and accessories in an attractive mannerKeep all bins, aisles and storage areas clean, near and clearly labeledBe friendly, professional and efficient when working with customers and co-workersProvide the same high level of service to the other dealership departments, as is given to other customersIssue credit slips for parts returned, ensuring that the original invoice or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager or Office ManagerKeep front and rear counters clean and unclutteredAdvise Parts Manager when areas of the department are not in satisfactory conditionKeep current on new products and product updatesParticipate in available training programsThis job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.