Customer Service Representative

Store Customer Service Rep Domino's Pizza in Berkeley, United States is seeking a friendly and customer-focused Customer Service Representative to join our team at our 9432 Natural Bridge Rd location. As the first point of contact for our valued customers, you'll play a crucial role in ensuring a positive dining experience while supporting our busy restaurant operations. Answer incoming phone calls and take customer orders accurately and efficiently Provide exceptional customer service, addressing inquiries and resolving issues promptly Process cash and credit card transactions Assist in pizza preparation and other food service tasks as needed Maintain a clean and organized work environment Collaborate with team members to ensure timely order fulfillment Handle multiple tasks simultaneously during peak hours Lift and move items weighing up to 25 lbs Adhere to company policies and food safety regulations Excellent communication and interpersonal skills Strong customer service orientation with a friendly and professional demeanor Ability to work in a fast-paced environment and handle multiple tasks efficiently Basic computer skills for order processing and cash register operation Flexibility to work various shifts, including weekends and holidays Physical ability to stand for extended periods and lift up to 25 lbs Team player with a positive attitude and willingness to learn Ability to follow directions and adhere to food safety protocols Time management and organizational skills High school diploma or equivalent preferred Previous experience in food service or customer service is a plus, but not required All your information will be kept confidential according to EEO guidelines. This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.