Customer-Focused Retail Sales & Stock Associate

Are you ready to thrive in a fast‑paced, high‑energy environment? As a Nordstrom Rack team member, you will be continuously moving and collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You’ll ensure a quick and easy customer experience, keep the store clean and clutter‑free, and may occasionally work in different areas of the store to maintain floor and stockroom cleanliness and help customers find great deals. Roles available in Sales, Customer Service, Stock, and Fulfillment departments. Responsibilities A day in the life – Sales & Customer Service Assist the team to keep the sales floor runway‑ready by re‑merchandising and straightening throughout the day. Handle cashiering with a variety of transactions across in‑store, online, and mobile platforms, including operating a point‑of‑sale system, bagging items of all sizes, and ensuring a seamless, friendly experience. Create a smooth fitting‑room experience by greeting and assisting customers and sorting and returning clothing to the floor. Maintain a clean, clutter‑free customer experience by sorting and returning clothing to the sales floor. Keep the stockrooms organized and ensure merchandise is properly checked in and accurately ticketed. Demonstrate expertise in all technologies used in the store environment. Adhere to all operational, merchandise, and asset‑protection standards. Promote initiatives such as the Nordstrom Rewards program. A day in the life – Stock Support & Fulfillment Receive, unload freight, unpack, and deliver newly arrived merchandise to selling departments. Fulfill customer orders in a timely manner following quality standards. Prepare and ship customer orders following quality, packing, and shipping standards. Utilize inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes. Assist in maintaining clean and organized selling floors and stockrooms. Provide general support to the store (e.g., set up special events, organize backroom, markdowns, and relocate store fixtures). You own this if you have… Clear, effective communication with strong interpersonal skills. Accountability, initiative, and a high level of ownership. Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast‑paced environment. Ability to work a flexible schedule based on business needs. Physical Requirements Continuous movement for 6‑8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching. Frequent use of hands for grasping, fine manipulation, pushing, and pulling. Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting items above the head. Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds. Stock & Fulfillment only: frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. Pay Range Details $15.75 – $16.35 hourly (pay varies by location, job‑related knowledge, skills, and experience). Benefits Medical, Vision, Dental, Retirement, and Paid Time Off (PTO). Life Insurance and Disability coverage. Merchandise Discount and Employee Assistance Program (EAP) resources. 401(k) plan. Eligibility may depend on location, job level, classification, and length of employment. Possible performance‑based incentives or bonuses. Background Checks & Legal Notice For Los Angeles or San Francisco applicants: Nordstrom conducts background checks after conditional offers and considers qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, California Municipal Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location‑specific notices, please refer to the legal notices in the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location for support. Please review the Career Site FAQ for relevant information and guidelines. #J-18808-Ljbffr Nordstrom Inc