General Manager

Overview

Ferrellgas was recently recognized by Newsweek as one of America’s Most Trustworthy Companies for 2025 — and that trust starts with our people. Ferrellgas is seeking an experienced General Manager to lead our team in driving operational excellence and customer satisfaction. This individual will be responsible for inspiring both on-site and remote teams, managing operations, and capturing market share through strategic planning, customer relationship management, and performance optimization. As a key leader in the organization, the General Manager will leverage business insights and financial acumen to guide day-to-day operations and support long-term growth.Why You’ll Love Working HereAt Ferrellgas, we’re committed to supporting our team with benefits that promote health, financial security, and personal growth:Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insuranceIncome Protection: Company-provided short-term and long-term disability, life insurance, and AD&DFinancial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursementWellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare supportEmployee Perks: Referral program, employee discount programs, and propane savings

Responsibilities

Team Leadership & Performance Management:Inspire and motivate both on-site and remote teams to embrace new opportunities, enhance performance, and capture increased market share. Drive team alignment with organizational goals and ensure a culture of accountability, collaboration, and growth.Operational Execution:Ensure the consistent execution of company standards, KPIs, and systems to measure performance. Develop and manage daily operations to achieve budgeted goals and enhance overall efficiency and profitability.P&L and Business Reporting:Analyze and interpret P&L statements and other business reports to identify trends, challenges, and opportunities. Utilize financial data to make informed decisions and optimize business performance.Customer Relationship Management:Develop and maintain strong working relationships with key customers at the local level. Interface with high-impact accounts to address their needs and ensure satisfaction, fostering long-term loyalty.Service Delivery & Cost Management:Collaborate with the management team to develop and execute efficient service delivery routes that meet customer needs in a cost-effective manner. Monitor and adjust operations to drive continuous improvement.Strategic Planning & Business Development:Anticipate future business opportunities and challenges, incorporating them into the annual business plan. Drive business growth through proactive identification of market trends and customer demands.Coaching & Development:Apply evidence-based management principles to coach and mentor team members, providing instruction for continuous improvement in key performance metrics. Foster a culture of learning, accountability, and innovation.

Qualifications

Bachelor’s degree in operations, business management or related field or equivalent experience.6+ years of experience in an operations leadership role.Ability to thrive in a fast-paced work environmentProven history of ethical business decision and integrity and the ability to maintain confidentiality.Excellent written and verbal communication skills with an emphasis on developing a positive rapport with company employees at all levels and outside constituents. Detail oriented with the ability to take projects/tasks through to completion.Strong time-management and organizational skills with the ability to effectively multi-task.Demonstrated problem-solving skills in a customer-focused environment.Demonstrated persistence to overcome obstacles and challenges with the ability to set and achieve challenging goals.Demonstrated skills in data analysis, strategic planning, measurements, and fiscal responsibility.Proficient Microsoft Office skills including Excel, Word, and PowerPointMust be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United StatesApplicants must not now, or any time in the future, require sponsorship for an employment visa.Work Environment:This is a hands-on position, reporting to the LOCATION Service Center location daily. However, travel between district locations is required as needed.The role may involve extended hours, including evenings and weekends, depending on peak season and customer needs.Why Ferrellgas?At Ferrellgas we’re honored to be part of tight-knit communities across America and thousands of customers’ lives. From our nationwide charitable partnerships withOperation WarmandOperation BBQ Reliefto fundraisers for local schools, fire departments, veteran organizations and more, we are always looking for ways to give back to thecommunities we live in and serve.Hear from our current employees and discover the people behind Ferrellgas: Employee Testimonials Ready to take the next step in your career? Apply today and be part of our growing team!Job SummaryID: Category: Management