General Manager

General Manager Position

The General Manager (GM) of Buck '54 Bar & Grill is responsible for the overall leadership, operations, and performance of the restaurant and bar. This role oversees day-to-day operations while setting the tone for hospitality, culture, and execution. The GM will work closely with Buck Hill leadership and the Event Director to plan and execute on-site events, seasonal programming, and high-volume service periods tied to the ski hill and year-round activities.

This is a hands-on leadership role that requires strong operational discipline, people leadership, and the ability to balance consistency with creativity in a fast-paced environment.

Key Responsibilities

Operations & Guest Experience

• Lead all daily restaurant and bar operations to ensure exceptional guest experience, efficiency, and consistency
• Maintain high standards for service, cleanliness, safety, and brand presentation
• Actively manage the floor during peak periods, events, and high-volume service
• Ensure compliance with all health, safety, liquor, and labor regulations

Leadership & Team Development

• Recruit, hire, train, and retain front-of-house and back-of-house leadership and staff
• Build a positive, accountable, and guest-focused team culture
• Set clear expectations and provide coaching, feedback, and performance management
• Schedule and manage labor effectively based on volume, seasonality, and events

Financial & Administrative Management

• Manage labor targets and control costs (food, beverage, and operational expenses)
• Monitor sales performance and identify opportunities to improve profitability
• Oversee inventory management, ordering, and vendor relationships

Menu Development & Beverage Program

• Lead seasonal menu development in collaboration with hill leadership and ownership
• Ensure menus align with brand, seasonality, operational execution, and guest expectations
• Oversee beverage offerings, pricing, and promotions to drive sales and guest engagement
• Ensure recipes, standards, and execution are consistent across service periods

Events & Programming

• Work closely with the Event Director to plan, staff, and execute private events, concerts, themed nights, and special programming
• Support event logistics including staffing plans, menu execution, bar service, and guest flow
• Ensure events align with Buck '54 service standards while supporting larger Buck Hill initiatives

Collaboration & Communication

• Serve as a key liaison between Buck '54, Buck Hill leadership, and the Event Director
• Communicate clearly with ownership regarding operations, staffing, challenges, and opportunities
• Foster strong cross-department collaboration

Requirements

Qualifications

• 35+ years of restaurant or bar management experience (General Manager or Assistant GM preferred)
• Strong leadership and team-building skills
• Experience managing high-volume service and event-driven operations
• Solid understanding of food & beverage operations, labor management, and cost controls
• Ability to thrive in a fast-paced environment with changing demands
• Strong organizational, communication, and problem-solving skills
• Experience with Toast POS systems and scheduling tools
• Flexible availability, including nights, weekends, and holidays

Benefits

• Competitive pay.
• Best in class benefits package. Buck Hill pays 100% of premiums for medical, dental, vision, and short- and long-term disability insurance
• Free Buck Hill Season Passes for you and your immediate family
• 20% off regular-priced merchandise in the Ski Shop
• Complimentary private ski lesson for personal use while off duty.