Resource Specialist

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The overarching goal of the position is to work as a key member of our MGH FEPP multidisciplinary team by supporting and assisting our MGH FEPP clients in finding, obtaining, and maintaining employment and/or assisting them with accomplishing their educational goals (i.e., high school, college) via identifying appropriate programming and/or supporting their needs via acquiring special education services and accommodations. The SEE Specialist will work with clients to identify and support their career or educational goals, provide one-to-one professional development coaching, provide ongoing support and coaching to help clients overcome any difficulties at work/school, and collaborate with the multidisciplinary FEPP team as well as clients’ institutions to support their progress. This staff member will also facilitate and develop relationships with local business owners and educational institutions serving our clients. He/she/they will be directly supervised by the team’s Neuropsychologist, with regular consultation from the Team Leader as needed. Additionally, the selected candidate will join a vibrant clinical and research community at MGH, located in Boston’s West End. He/she/they will receive ample encouragement and mentorship to pursue scholarly publications if of interest. Qualifications Essential Duties and Responsibilities: Work with clients to identify vocational/educational areas of interest, skills and abilities for use in appropriate job/school matches, and explore and match clients with job/school opportunities Develop and maintain relationships with local businesses to assist in job tours, job placement, and follow-up for individuals; outreach to at least two new employers per week. Design and maintain a database of possible job opportunities, training programs, and higher education options, based on geographical area, for use with clients and families. Provide one-to-one training for clients in professional development, resume and cover letter writing, applications, mock interviews, and on-the-job coaching. Work with clients to determine and plan appropriate modes of transportation to their employment or education sites. Discuss the pros and cons of disclosure to the workplace and assess individual preferences. Offer to serve as a follow-along support/liaison to the employer in cases where the individual elects to disclose their involvement with the SEE specialist. Assist clients with adhering to employers’ and educational institutions’ expectations including navigating dress codes, workplace norms and job regulations. Ensure accurate and timely documentation of all client career/educational placements, performance and functioning measures and other pertinent data. Track the status of 504/Individual Education Plans for clients who are in high school, and academic/residential accommodations for those in college. Assist families and clients in advocating for increased academic programming/services. As needed and on a case-by-case basis, and with support from the Team Neuropsychologist, serve as a liaison between the school and treatment team. Assist with setting and achieving academic and social goals via executive functioning coaching and other strategies. Participate in required SEE training as well as statewide job development forums. Participate in role-specific and team DMH-sponsored EBP trainings, ongoing role specific trainings, any additional EBP trainings and implementation support activities, and evaluation of all trainings and consultant support. Work with clients to assist them to navigate and travel on the MBTA Skills and Abilities Requirements: Ability to manage competing priorities and adhere to deadlines. Ability to maintain accurate documentation and complete necessary paperwork. Excellent interpersonal skills and the ability to work within a multidisciplinary team. A demonstrated ability to make appropriate, accurate judgments including handling of emergency situations, and the mental ability to successfully perform job duties and responsibilities. Ability to work and communicate effectively, both verbally and in writing, with clients, family members, employers, academic institutions, and the clinical team both in person and through virtual means (e.g., Zoom). Demonstrated ability to appropriately protect confidential information. e. Knowledge of community employers and academic institutions. Demonstrated ability to monitor and report on a client’s progress, challenges, and status verbally or in writing as required. Demonstrated ability to market and outreach to employers and academic institutions. Qualifications: Bachelor’s degree (psychology, rehabilitation counseling, special education, or related fields preferred). A minimum of three years of paid experience working with adolescents or adults with severe and persistent mental illness. Experience providing employment or education services is strongly preferred. Ability and willingness to meet with clients and engage in job development in the community at least 20% of the week. Additional Job Details (if applicable) Schedule: Tuesday, Wednesday and Thursday's A Hybrid schedule is possible Remote Type Onsite Work Location 151 Merrimac Street Scheduled Weekly Hours 20 Employee Type Regular Work Shift Day (United States of America) Pay Range $22.35 - $26.58/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.