Sales Support Specialist

Who We Are With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. Job Summary We are seeking a highly organized, proactive, and creative Sales & Marketing Specialist to support our New Business Development team and help drive company growth. This role is ideal for someone who enjoys balancing sales support, marketing coordination, project management, and creative execution in a fast paced environment. The right candidate will play a key role in supporting lead generation, maintaining accurate sales data, coordinating outreach efforts, developing marketing materials, and ensuring the team operates efficiently from first inquiry through proposal stage. This is a great opportunity for someone who wants to be closely involved in both sales and marketing while making a direct impact on business development efforts. This is a hybrid position based out of our Irvine Corporate Office or Dallas office, with a preference for candidates located near the Irvine office. Compensation: up to $70,000 depending upon experience. Key Responsibilities Sales Support & CRM Management Serve as the first point of contact for new business calls and emails, capturing initial lead information and routing inquiries appropriately. Maintain and update all lead, prospect, and sales activity in Salesforce and other internal tracking reports. Build, organize, and manage Salesforce dashboards, reports, and sales data to support business development performance. Coordinate tours, sales presentations, proposals, and contract generation. Gather regional pricing and assist with compiling, formatting, merging, and finalizing proposals and contracts. Review, clean up, and format contract redlines and edits with a high level of accuracy and attention to detail. Conduct weekly check‑ins with the sales team to capture activity updates and ensure reporting is accurate and current. Track and report on business development activity, pipeline progress, and sales performance. Support special projects as needed. Marketing Coordination & Outreach Conduct market research to identify new business opportunities, target audiences, and outreach strategies. Support proactive outbound marketing efforts and inbound lead generation initiatives. Help execute regional marketing campaigns that support growth objectives. Monitor and coordinate review management across platforms such as Yelp, Google, BBB, and Glassdoor in partnership with internal teams. Marketing Materials & Content Support Create and update marketing materials that align with brand standards and support sales efforts. Develop engaging collateral such as flyers, mailers, banners, email campaigns, presentation decks, and other sales support materials. Assist with light graphic design projects using Canva and Adobe Creative Suite. Coordinate the ordering, shipping, and organization of promotional items and branded materials. Administrative Support Process and submit monthly marketing invoices. Coordinate travel arrangements for the Vice President on an as‑needed basis. Provide general administrative and project support to the Sales & Marketing team. What We're Looking For 3+ years of experience in sales support, marketing coordination, business development support, or a related role. Hands‑on experience with Salesforce is required. Strong proficiency in Microsoft Office Suite, especially Excel, including reporting, formatting, and pivot tables. Experience reviewing, cleaning up, and formatting contract redlines and edits with strong attention to detail. Strong written and verbal communication skills with the ability to work across departments and communicate professionally with external partners. Excellent organization and project management skills with the ability to manage multiple priorities and deadlines. A proactive, collaborative, and solution‑oriented mindset. Light graphic design experience is a plus, preferably with Canva and Adobe Creative Suite. Availability to attend occasional evening or weekend events and local travel, if needed. Position and Work Environment This is a hybrid position based out of the Irvine corporate office. Typical hours are M‑F standard business hours. Local travel if needed. Emphasizes a collaborative atmosphere with open communication and mutual respect among team members. Required Skills / Abilities Minimum of a High School diploma or equivalent. Bachelor’s degree in business, marketing, communications, public relations or a related field preferred. Minimum of 3 years of experience in Sales and Marketing. Light graphic design experience is a plus. Preferably with Adobe Creative Suite and Canva. Must have experience with Salesforce. Strong experience with MS Office Suite. Ability to quickly clean up contract redlines edits in addition to creating custom reports and pivot tables. Strong written and verbal communication skills for articulating sales plans and collaborating with various departments and external partners and representing the company at trade shows and events. Strong organization and Project Management skills. Collaborative, creative, and proactive. Availability to travel and attend evening and weekend events is a plus. Why Join Action Award‑Winning Culture: Proud recipient of the Great Place to Work Certification. Highly Rated Employer: 4.3 star rating on Glassdoor – read our reviews here. Flexible Work Environment: Hybrid schedule with a mix of in‑office and work‑from‑home days. Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching. Work‑Life Balance: PTO plus sick time, holiday pay, and your birthday holiday. Cutting Edge Technology: Access to industry‑leading tools and resources that drive efficiency and success. Career Growth and Development: Join a company committed to supporting your professional growth and helping you achieve your goals. Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr