Police Department Clerk Full Time

Jailer/Clerk Position

This position is full-time with assigned shift work hours ranging from: 7:30am - 4:00pm 3:30pm - 12:00am 11:30pm - 8:00am. The current vacancy is for 3rd Shift (11:30pm - 8:00am). Responsible for the monitoring of prisoners and for fundamental clerical and administrative functions which support police department operations. With limited supervision, the jailer/clerk is responsible for data entry, records system, TIME System operations, telephone operations, customer service, monetary transactions and communications.

Jailer Duties

• Monitor prisoners being held in the holding cells, to include continuous CCTV monitoring and periodic in-person checks.
• Recognize and respond to sick or injured prisoners and other emergencies that may occur in the holding cell area.

Clerical and Administrative Duties

• Answer administrative and internal phone lines.
• Transfer all calls requiring the dispatch of police personnel to the Dispatch Center.
• Provide the caller with requested information to satisfy the caller's needs or route calls or forward messages to appropriate department personnel.
• Condense to writing any request for information that cannot be handled in a timely manner that is not an emergency, including the name, address and phone number. Forward this information to the appropriate person or assigned supervisor.
• Monitor police radio frequencies and respond to requests for service by police personnel.
• Assist citizens that walk in, insuring that their needs are handled in an efficient and satisfactory manner.
• Maintain building security by limiting building access beyond the lobby to authorized personnel only.
• Receives stolen/lost and found property, completing the necessary forms.
• Enter and retrieve information from records management systems, file and maintain records and conduct cash register transactions.
• Wisconsin TIME System operations, to include monitoring, accessing and data entry/update/cancelation.
• Other duties that may be assigned from time to time, including assisting other Departmental staff when necessary.
• Regular full-time attendance at this position is required.

Education and/or Experience

• High school diploma and valid Wisconsin Driver's License.

Language Skills

• Ability to effectively communicate verbally and in writing.
• Verbally respond to inquiries made by citizens, employees and officials.

Reasoning Ability

• Apply common-sense understanding to carry out instructions furnished in written, oral or diagrammatic form.
• Deal with problems involving several concrete variables in or from standardized situations.
• Apply rational judgment under stressful conditions.

Other Qualifications

• Thorough working knowledge of Microsoft Office software and their applications.
• Ability to effectively meet and deal with the public.
• Ability to maintain confidentiality or sensitive information.
• Have, or have the ability to obtain, a valid Wisconsin Drivers License.
• Ability to add, subtract, multiply and divide all units of measure.
• Perform the four operations with like common and decimal fractions.
• Perform arithmetic operations involving all American monetary units.

Additional Information

Equipment Used: Telephone, typewriter, calculator and other standard desktop equipment. Copy machine, fax machine, cash register, teletype, CCTV monitors, and radio equipment. Computer and related equipment. Software to include word processing, spreadsheets, databases and other miscellaneous applications. The application process includes an in-person interview and background check. The City is an Equal Opportunity Employer