Courtesy Clerk/Grocery Bagger
Kroger
Job Title
Courtesy Clerk/Grocery Bagger
Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Bagging groceries at checkout for customers
- Striving for at least five items in the bag while ensuring that contents or items are not damaged
- Following best practices for bagging items in various types of bags (reusable/plastic/paper)
- Assisting in removing customer's merchandise from bottom of bascart for checkout
- Offering to help customers with loading bags into their car
- Performing basic shelf conditioning
- Informing customers of grocery specials
- Returning merchandise to store shelves
- Gathering bascarts and returning them to designated areas
- Cleaning spills, collecting and picking up trash inside store and parking lot
- Cleaning all areas inside and outside of store
- Handling and assembling seasonal merchandise
- Understanding the store's layout, locating products, and conducting price checks for cashiers
- Reinforcing safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
- Adhering to all food safety regulations and guidelines
- Practicing preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
- Creating an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Adhering to all local, state and federal laws, and company guidelines
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Providing support and assistance through direct interaction with minors, individuals with special needs, and older adults
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualifications
Minimum Position Qualifications:
- Customer service skills
- Effective communication skills
Desired Previous Job Experience:
- Retail experience is preferred but not necessary
Vacancy posted 3 days ago
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