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Regional Director - Southern VA

FGG Spa, LLC

Hand & Stone Massage and Facial Spa is looking for a strong, results-focused Regional Director to lead multiple spa locations across Southern Virginia. Our ideal candidate has 3–5+ years of leadership experience, with a proven track record of driving performance, developing leaders, and delivering strong sales results across multiple locations. This individual is an exceptional communicator, a culture builder, and someone who thrives in a fast‑paced, people‑first environment. We are looking for someone interested in a long‑term role with opportunity for professional growth. Multi‑unit leadership experience is strongly preferred. Prior spa or membership‑based sales experience is a plus. Benefits 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Your Region 4 spa locations in Southern Virginia Annual revenue of $8M – $9M What’s In It For You Medical, Vision, Dental, Life, and Supplemental Insurance with generous employer contributions 401(k) with company match Competitive salary plus performance-based bonus potential Safe, professional work environment Employee discounts Strong career growth opportunities – we promote from within AND MORE What You’ll Be Owning Lead and support multiple spa locations, ensuring exceptional client experiences across the region Act as the primary escalation point for client concerns and ensure timely resolution Oversee and manage regional operations, including performance, staffing, and overall business health Drive spa sales performance and regional profitability through P&L ownership and analysis Recruit, hire, train, and develop high‑performing General Managers and spa leaders Coach, monitor, and hold teams accountable to performance goals and KPIs Support membership growth, sales strategy, and execution across all locations Partner with GMs to maximize appointment books and optimize staffing Execute marketing initiatives, grassroots efforts, and community outreach to drive traffic and brand awareness Support new spa openings, acquisitions, and integration of new locations Handle administrative responsibilities including reporting, payroll oversight, inventory, and operational expenses What You Bring to the Table 3–5+ years of leadership experience (multi‑unit experience strongly preferred) Proven success driving sales and operational performance Results‑oriented with a track record of holding yourself and others accountable Passion for developing people and building strong, positive culture Ability to manage multiple locations and priorities effectively Strong communication, organization, and leadership skills Comfortable working in a fast‑paced, high‑volume environment A fast learner with a positive, solutions‑oriented mindset Strong critical thinking and problem‑solving skills Travel required – expect to visit each location multiple times weekly Who We Are FGG Spa, LLC is a growth‑focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 63 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that many family‑owned businesses cannot—but at our core, we are still a family‑owned company. We are in the people business, and our people come first. We can’t wait to meet you! I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from Hand & Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand & Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee. #J-18808-Ljbffr

Vacancy posted 4 days ago
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