Patient Service Representative

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Job Summary:
We are seeking a dedicated Patient Service Representative to join our Ophthalmology team. The ideal candidate will have experience in a healthcare setting and possess knowledge of medical records, scheduling, and administrative support.

Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Schedule patient appointments efficiently using an electronic medical records system
- Obtain and verify insurance information

- Maintain patient records accurately and ensure confidentiality in compliance with HIPAA regulations
- Answer phone calls, respond to inquiries, and direct calls to the appropriate personnel
- Provide administrative support such as filing, faxing, and scanning
- Collaborate with medical staff to ensure smooth patient flow and excellent service delivery

Knowledge:
- Experience with computers and electronic medical records software
- Knowledge of HIPAA regulations and medical terminology, preferred
- Experience in medical scheduling or receptionist duties
- Ability to operate multi-line phone systems effectively

If you are a detail-oriented individual with excellent communication skills and a passion for providing exceptional patient care, we encourage you to apply for this rewarding position as a Patient Care Coordinator

PAY RANGE: $18.00 to $23.25

Employee pay is determined by multiple factors, experience, qualifications, skills and local minimum wage requirements.