Remote Customer Support Manager - Proactive, Data-Driven Leadership

SambaSafety

Remote job

SambaSafety is seeking a Customer Support Manager in a remote US-based role. You will lead a 15-person support team handling 55,000 cases annually, using data and automation to shift from reactive ticket handling to proactive customer engagement and product adoption. You’ll partner with Customer Success, Product, IT, and Operations to remove roadblocks and enhance the customer experience. We value an inclusive culture and offer flexible time off, wellness and education reimbursement, and #J-18808-Ljbffr SambaSafety

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Remote Customer Support Manager - Proactive, Data-Driven Leadership in New York, NY vacancy

Remote Customer Success Manager — Data-Driven & Growth-Focused
Enerex is seeking a Customer Success Manager to own onboarding, issue resolution... .... You will diagnose data and workflow issues, coordinate... ...-team collaboration, and proactive problem solving, with remote work options and a growth-oriented, mission-driven environment. #J-18808-...
Remote job
Enerex
Houston, TX
4 days ago
Senior Manager of Data and Analytics
...considered for this remote opportunity.... ...The Senior Manager of Data and Analytics... ...operational efficiency, customer experience,... ...depth. They proactively seek out... ...that enable data-driven decision... ...platform that supports reporting, analytics... ...: Leadership and Team Management...
Remote work
Temporary work
Ground Penetrating Radar Systems
Dallas, TX
4 days ago
Head of Data Analytics
$120k - $180k
...vision, and a roadmap supported by a new product... ...led organization, data and analytics has... ..., and Executive Leadership. This role exists... ...a truly data-driven, product-led business... ...& Analytics: Proactively identifies insights... ...Location: Fully remote. Preference for existing...
Remote work
Photobucket
Denver, CO
a month ago
Remote Pharmacy Quality Supervisor | Data-Driven Improvements
...team. The Supervisor, Pharmacy Quality is responsible for managing the effectiveness of the Specialty Pharmacy Quality... ...project plans, monitor evaluations, and report outcomes to leadership with a focus on data-driven improvements and compliance. #J-18808-Ljbffr Navitus...
Remote job
Navitus Health Solutions, LLC
New York, NY
1 day ago
Customer Support Manager
...Customer Support Manager The Customer Support Manager leads... ...case handling to proactive engagement that... ...The manager uses data, AI, and... ...Customer Success leadership. Owns team KPIs... ...outreach, health-score-driven conversations, and... ...Conditions: Remote position based in...
Remote work
Flexible hours
Shift work
SambaSafety
United States
4 days ago
Remote Pharmacy Quality Supervisor: Data Driven Improvements
...Supervisor, Pharmacy Quality to lead the Specialty Pharmacy Quality Management Program and supervise the quality analytics team. You will drive data-driven improvements, oversee evaluations, and partner with leadership to implement outcome-based enhancements across processes....
Remote job
NCSL International
Carson City, NV
1 day ago
Remote Pharmacy Quality Supervisor: Data-Driven Improvement
...Specialty Pharmacy Quality Management Program, supervise the... ...plans, analyze data, and present improvement recommendations to leadership, ensuring calibration... ...compliance objectives. This remote-friendly role supports patient care through data-driven quality enhancements....
Remote job
NCSL International
Columbus, OH
2 days ago
Remote Pharmacy Quality Supervisor - Data-Driven Impact
...lead the Specialty Pharmacy Quality Management Program and oversee a team of... ...performance, drive improvements, and present data-driven assessments to leadership. The role emphasizes developing... ...outcomes in pharmacy services. Remote-friendly with strong benefits. #J-...
Remote job
NCSL International
Little Rock, AR
1 day ago
Remote Pharmacy Quality Supervisor - Data-Driven Improvements
...to lead our Specialty Pharmacy Quality Management Program. You will supervise quality analysts... ...evaluations, and collaborate with leadership to implement data-driven enhancements. A background in quality analytics and customer-focused service is essential. #J-18808-...
Remote job
Lumicera
Saint Paul, MN
1 day ago
Customer Support Manager
...Customer Support Manager Schneider Geospatial is a leading PE-backed... ..., we blend a purpose-driven mission with the... ...-up, and closure. Proactively address aging, stalled... ...case classification and data quality so that... ...Work with Product leadership to communicate recurring...
Remote work
Work at office
Local area
Schneider Geospatial
United States
2 days ago
Customer Support Manager
...the Future of Support Operations: Transform Customer Success as Support Manager! Are you... ...accountable, proactive support culture... ...background in team leadership or... ...multi-region or remote software support... ...Our purpose-driven culture means... ...save fuel to data-driven insights...
Remote work
Full time
Local area
Worldwide
Trimble
New York, NY
2 days ago
Remote Pharmacy Quality Supervisor | Data-Driven Leader
...Quality to lead the Specialty Pharmacy Quality Management Program and supervise quality analysts. This... ...focuses on improving metrics, conducting data-driven evaluations, and coordinating improvement plans with leadership. You will monitor performance, develop calibration...
Remote job
Lumicera
Columbus, OH
3 days ago
Remote Pharmacy Quality Supervisor - Data-Driven Leader
...Specialty Pharmacy Quality Management Program and drive outcomes-based... ...improvement plans with data-driven reports. You will collaborate... ...with pharmacy personnel and leadership to implement changes and measurable results. This role supports professional growth with strong...
Remote job
Lumicera
Trenton, NJ
1 day ago
Remote Pharmacy Quality Supervisor — Data-Driven Leader
...Quality to oversee the Pharmacy Quality Management Program and lead a team of quality... ...outcomes across the program in a remote-capable environment. You will... ...requirements, test enhancements, and present data-driven assessments to leadership, ensuring compliance and continuous...
Remote job
NCSL International
Des Moines, IA
1 day ago
Manager III, Data Science
$177k - $222k
...the outdoors. Driven by our mission... ...stories of our customers, and in our... ...is seeking a Manager III, Data Science to lead... ...is a hands-on leadership role where you... ..., and ongoing support, establishing... ...uncertainty, and proactively addressing... ...hubs made up of remote employees who...
Remote work
Permanent employment
Full time
Work at office
Local area
Flexible hours
Shift work
onX
Remote
3 days ago
Director, Data Solutions
...The Director, Data Solutions... ...data product management and business... ...of business, customer experience... ...govern data to support predictive... ...~ Team Leadership & Development... ...General Proactively adopt, protect... ...recurring, deadline-driven data... ...all virtual remote positions, in...
Remote work
Full time
Work experience placement
Second job
Immediate start
Flexible hours
Ascensus
North Carolina
2 days ago
Customer Support Manager
$85k - $130k
...Customer Support Manager Join Vetcove and help modernize the future... ...-growing, mission-driven company. We are searching... ...ideal candidate is a proactive self-starter who... ...planning Partner with Leadership to understand the... .... Keep your personal data secure! # If you suspect...
Remote work
Hourly pay
Full time
Work experience placement
Immediate start
Visa sponsorship
Work visa
Vetcove
United States
4 days ago
Sr. Manager, Engineering - Data Infrastructure & MLOps (Hybrid)
$175k - $315k
...daily. Our customers span all industries... ...a mission-driven company... ...multiplier to proactively and... ...Engineering Manager (L8) to lead... ...MLOps & broader data infrastructure... ...capable of supporting the myriads... ...and senior leadership to deliver innovative... ...is a remote-first organization...
Remote work
Permanent employment
Work experience placement
Work at office
Local area
2 days per week
Austin, TX
a month ago
Senior Clinical Data Manager
...Senior Clinical Data ManagerThe Senior Clinical Data Manager plays a pivotal role... ...Manager will provide leadership to junior data... ...strategies, and protocol driven design choices.... ...processes proactively.Take the lead on special... ..., in person. Remote work will be limited...
Remote work
Work at office
Ocugen
Malvern, PA
2 days ago
Data & BI Manager
$100k - $130k
...2366Category: Data AnalyticsLocation... ...: USA (Remote)$100k-$130k plus... ...seeking a Data & BI Manager to drive the... ...and program leadership to deliver scalable... ...and roadmap-driven enhancements... ...platforms supporting reporting, insights... ...tracking Proactively identify risks...
Remote work
Temporary work
EXL Service
Jersey City, NJ
3 hours ago
Director, Applied AI & Data Science
...to help our customers see the world... ...below.Leadership ProfileThe successful... ...-driven. Skilled at... ...contextual data into actionable... ...production support.  Identify and... ...delay.  Build a proactive intelligence... ..., lifecycle management, and continuous... ...AI, remote sensing, predictive...
Remote work
Permanent employment
Full time
Shift work
Maxar Technologies
Herndon, VA
11 hours ago
Data Science Lead
...Data Science Lead Primary Skills ~ Hypothesis... ...environment into a proactive, agentic ecosystem.... ...multi-step reasoning to support mission-critical decisions... ...patterns (Event-Driven, WebSockets, REST) to... ...incidents. Data Science Leadership: Partner with Data...
Remote work
Brillio
United States
3 days ago
Data Policy & Governance Lead
$107k - $230k
...company, which manages all... ...looking for a Data Policy & Governance... ...that support business operations... ...enterprise customers. This... ...technology-driven environment... ...environment. A proactive,... ...environment: Remote working opportunities... ...expertise, develop leadership capabilities...
Remote work
Full time
Flexible hours
Jobgether
Remote
3 days ago
Manager, Business Analytics - Data Platform
$116k - $125k
...Overview The Data Platform team... ...Business Analysis Manager as a player coach to guide, support and serve the... ...data analysis and leadership. This role... ..., mission-driven environment with... ...-motivated and proactive with the ability... ...Perks: Fully remote opportunity...
Remote work
Full time
Flexible hours
Cohere Health
Remote
4 days ago
Senior Data Analysis Manager
$135.1k - $209k
...make up our customers, colleagues,... ...fulfilling purpose-driven careers by... ...TITLESenior Data Analysis... ...to remote applicants residing... ...Data Analysis Manager will serve... ...Operations leadership, translating... ...forecast trends, support capacity and... ..., and proactively identify opportunities...
Remote work
Full time
Work at office
Local area
Genworth Financial
Richmond, VA
4 days ago
Senior Clinical Data Manager
$115.5k - $169.4k
...Senior Clinical Data Manager At Lilly, the work is demanding... ...and managed, and support the communities we... ...worth doing. If you're driven by purpose and ready to... ...detail, ownership, and proactive problem-solving are highly... ...-functional teams and leadership. Generate and...
Remote work
Full time
Flexible hours
Avery Healthcare Group Ltd.
United States
1 day ago
Remote Ad Ops Manager: Data-Driven Growth
JustWatch is seeking a detail-oriented Ad Ops Manager in Los Angeles to be the technical and operational backbone of our media campaigns... ...will troubleshoot tracking issues, run A/B tests, and deliver data-driven insights to streaming providers and studios. #J-18808-Ljbffr...
Remote job
JustWatch
Los Angeles, CA
4 days ago
Senior Trial Experience Manager - Remote & Data-Driven
HighLevel is seeking a Senior Manager of the Trial Experience team to lead and grow a high... ...group focused on guiding prospective customers through trials using the HighLevel platform... ...scalable practices while maintaining a data-driven, customer-obsessed culture that delivers...
Remote job
HighLevel
New York, NY
2 days ago
Data and Evaluation Manager
$78k - $91k
....00 Salary/year, Data and Evaluation Manager ABOUT US CollegeSpring... ...The Data Manager supports the program team, leadership, funders, Board... ...processes. Proactively investigate and resolve... ...and values-driven: You hold a passionate... ...This role is remote within the United...
Remote work
Full time
Live out
Work at office
Local area
Work from home
Flexible hours
Paycom
Walnut Creek, CA
11 hours ago
Data Program Manager
$112k - $209k
...We are seeking a Data Program Manager to join K&L... ...and within scope, supporting the firm’s greenfield... ...reporting to leadership.• Establishing and... ...outcomes while proactively handling cross-... ...maintenance of AI-driven solutions on the... ...InsuranceHybrid/Remote Work...
Remote work
Full time
Temporary work
Work at office
Local area
K&L Gates LLP
Raleigh, NC
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Customer Support Manager - Proactive, Data-Driven Leadership. Be the first to apply!