Data Center Engineering Operations Technician

Description How would you like to be a part of Earth’s most customer‑centric company? You would work with teams of front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. Key job responsibilities Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS) Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA) Perform rack installs and rack decommissioning within internal SLA Perform preventive maintenance, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment Technical writing to support change management program Monitor daily work requests, manage to resolution, and execute projects from conception to completion On‑site support of contractors, sub‑contractors and vendors, ensuring all work performed is in accordance with established practices, procedures & local legislation Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule; some locations have on‑call rotations Role may support more than one location/site Work Schedule Our Data Centers operate 24/7 and require on‑site presence. This position offers two shift schedule options: Option 1: Weekend Rotation Days Worked: Sunday – Tuesday, plus every other Saturday Weekly Pattern: Alternates between 3‑day and 4‑day work weeks Shift Hours: 5:30 am – 6:00 pm (day shift) or 5:30 pm – 6:00 am (night shift) Option 2: Weekday Rotation Days Worked: Wednesday – Friday, plus every other Saturday Weekly Pattern: Alternates between 3‑day and 4‑day work weeks Shift Hours: 5:30 am – 6:00 pm (day shift) or 5:30 pm – 6:00 am (night shift) Both schedules follow a rotating pattern where you’ll work 3 days one week and 4 days the following week. Overtime & Pay Overtime: Time and a half after 40 hours per week Night Shift Differential: 13% additional pay for 6:00 pm – 6:00 am shifts Maximum Hours: 60 hours per week in total (up to 20 hours of overtime) Physical Requirements Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection A day in the life This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventive maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). You will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3‑phase electrical systems such as switchgear, UPS units, PDUs, and wet‑cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. About The Team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You’ll join a diverse team of software, hardware, and network engineers, supply‑chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We value diverse experiences. Even if you do not meet all of the qualifications and skills listed, we encourage candidates to apply if your career is just starting, hasn’t followed a traditional path, or includes alternative experiences. Our inclusive culture empowers Amazonians to deliver the best results for our customers. We support an environment that embraces diversity, offers mentorship, and promotes career growth. Basic Qualifications Work shifts longer than eight hours in duration At least 2 years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems Ability to bend or twist the body into unusual positions while working, manipulate small wires and objects, walk on uneven terrain, and work at heights and from ladders Preferred Qualifications Knowledge of network design and layout as well as low‑voltage (copper/fiber) cabling Experience in data center engineering Equal Opportunity Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. Compensation & Benefits The base hourly rate for this position ranges by location as follows (examples listed below). Your package will include sign‑on payments, restricted stock units (RSUs), and a benefits bundle that includes health, dental, vision, prescription, basic life & AD&D insurance, 401(k) matching, paid time off, and parental leave. For more details, see USA, AZ, Mesa – $37.00 – $65.00 /h USA, GA, Atlanta – $37.00 – $65.00 /h USA, MS, Canton – $33.00 – $59.00 /h USA, OH, Columbus – $37.00 – $65.00 /h USA, OR, Hermiston – $37.00 – $65.00 /h USA, PA, Berwick – $37.00 – $65.00 /h USA, TX, Wharton – $37.00 – $65.00 /h USA, TX, Wink – $37.00 – $65.00 /h USA, VA, Herndon – $37.00 – $65.00 /h USA, VA, Manassas – $37.00 – $65.00 /h Job ID: A3146730 #J-18808-Ljbffr