Community Associate

Community Associate

Bronx Community Board #4

Full-time

Location: Bronx

Salary: $50,000.00 $55,000.00

Job Description

Division/Work Unit: Bronx Community Board No. 4 is a New York City agency established to identify the needs of our community and advocate through city government to meet those requirements. In addition, we are empowered through the New York City Charter to make advisory decisions on land use, budgets, public policy and to monitor city services. The Board is composed of appointed members who represent different areas of our district, which includes Mt. Eden, Highbridge, East Concourse, West Concourse and Concourse Village Sections of the Bronx.

Duties and Responsibilities: The Community Associate, under supervision of the Community Coordinator, assists in resolving community issues, supports the Board Officers, Committee Chairs and Members, and is responsible for various administrative tasks. Responsibilities include, but are not limited to the following:

• Assist the Community Coordinator and District Manager in the monitoring and evaluation of municipal services and respond to constituent concerns related to these services
• Maintain the constituent complaints and services log, and provide direct follow-up to ensure final resolution of the delivery of municipal services or correction of original complaints
• Work closely with committee chairs on routine assignments, such as applications, agendas and reviewing meeting minutes in a timely fashion
• Ensure day-to-day office operations are efficient and effective
• Fostering strategic relationships on behalf of Bronx Community Board #4 between community groups and organizations
• Represent Bronx Community Board #4 by presenting at events, trade shows, schools, clubs, etc.
• Collecting information about local demographics, trends, and needs
• Using targeted advertising and outreach campaigns to reach specific populations or communities
• Tracking and managing volunteer performance and maintaining accurate records of their contributions
• Liaising with government offices to create effective partnerships when addressing community needs and resolving constituent complaints
• Maintaining an outreach database which details contacts, partnerships, and outreach activities
• Staying current with industry trends, best practices, and emerging technologies
• Draft targeted advertising and outreach campaigns to reach specific populations or communities
• Draft press releases, brochures, fliers and newsletters to raise awareness about available services, meetings and special events
• Lead, supporting and guiding team members who contribute to outreach activities and events
• Review invoices and input and/or approve purchase orders and entries in the city Financial Management System (FMS) for further approval by the Community Coordinator and District Manager and assist in maintaining financial records
• Communicate issues of community interest by drafting content for Board's monthly e-newsletter and social media; track and provide regular updates and district content that has been approved by the board and district manager
• Coordinate the development and content updates of the Community Board's Website
• Prepare formal correspondence from the District Manager and the Board to various agencies and elected officials as assigned
• Monitor and respond to correspondence from the Board and the public, conducting research as necessary and tracking key data
• Assist with minutes of selected committee and all monthly full board meetings and submit in a timely fashion to the Community Coordinator, District Manager and/or Committee Chair for edits or approval
• Ensure all meeting notices and minutes are received, distributed, and posted on time, coordinating with District Manager and board chair
• Prepare and update board member attendance reports and other reports as assigned
• Maintain Community Board files and records in both paper and electronic form
• Attend monthly Board meetings and selected committee meetings, which are normally scheduled in the evening, as well as other occasional evening and weekend events and meetings
• Perform other miscellaneous tasks to support the mission and work of the Board and District Manager

Minimum Qualifications

Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above.

Preferred Skills

- Cultural sensitivity and competency for a diverse population - Bilingual (English/Spanish) a plus - Interest, familiarity, and experience with community boards and/or NYC government - Takes initiative, uses sound judgement, and demonstrates service orientation - Excellent oral and written communications skills - Computer proficiency including mastery in MS Office, Google Drive, social media and website development - Ability to adapt to change in a fast-paced environment - Must be a team player and enjoy interacting with people on a daily basis - Superior organizational skills and keen attention to details, including the ability to effectively juggle multiple projects and meet strict deadlines

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City | Constituent Services & Community Programs