System Administrator II

Job Description

Job Description

Job Description

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

, Required Skills

- DoD 8570 compliance with Information Assurance Technical (IAT), Level I or higher is required.

- Ten (10) years' experience as an SA in programs and contracts of similar scope, type, and complexity is required.

- Bachelors degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelors degree.

, Desired Skills

- Provide support for implementation, troubleshooting and maintenance of IT systems

- Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

- Manage the daily activities of configuration and operation of IT systems

- Provide assistance to users in accessing and using IT systems

- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems (U) - Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

- Provide support for the escalation and communication of status to agency management and internal customers

- Optimize system operations and resource utilization, and perform system capacity analysis and planning

- Provide in-depth experience in trouble-shooting IT systems

- Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

- Provide support for the dispatch system and hardware problems and remains involved in the resolution process

- Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance

, Additional Details

This Position requires a TS/SCI clearance with an NSA FS Poly.

 

Company Overview: 

Vetegrity is an employee-focused small business, founded in 2008. We are passionate about supporting the missions of the Intelligence Community and the Department of Defense. As a Service-Disabled, Veteran-Owned Small Business, we pride ourselves on our commitment to excellence and integrity in everything we do.

We offer competitive compensation and benefits to include:

- Medical/Dental/Vision

- Flexible PTO Packages with 20+ days of PTO All Federal Holidays

- 401k with Employer Match

- Profit Sharing

- Tuition Reimbursement

- Flex Spending Account 

- Life Insurance, Long Short-Term Disability

- Pet Adoption Reimbursement

- Annual Physical Fitness/Wellness Allowance

- Supplemental Insurance

- Employee Referral Program

- Performance Incentives

- On-The-Spot Rewards 

- Other company-sponsored perks include after-hours events, logo apparel, holiday parties, and more!

 

 

Vetegrity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

, About Vetegrity

We’re always on the lookout for mission-driven individuals who want to work with purpose, grow with grit, and thrive as part of a team that values integrity above all else. Whether you’re a seasoned professional or just launching your career, Vetegrity offers opportunities to contribute to meaningful work and be part of a company that listens, supports, and invests in its people.
Browse our open roles below and find the one that fits your journey.