Residential Support Staff Milieu

Residential Support Staff Milieu

Covered Corporation is seeking dedicated and compassionate part-time Residential Support Staff to join our milieu-based residential program for adult female survivors of trafficking. This in-person role focuses on creating a safe, structured, and client-centered environment that fosters healing, autonomy, and community engagement.

We are looking to fill the following days & hours:

Saturday & Sunday 8am-4pm, Monday & Tuesday 8am-11am, Wednesday 8am-3:00pm (29-30 hours a week)

Key Responsibilities

• Milieu Engagement & Supervision
• Client Engagement & Milieu Presence
• De-escalation & Crisis Response
• Structure & Accountability
• Client & Program Support
• Documentation & Communication
• House Maintenance & Safety
• Client Transportation
• General Expectations

Work Schedule

• Weekends: Saturday & Sunday 8:00am 4:00pm
• Mondays & Tuesdays 8:00am-11:00am
• Wednesdays: 8:00am-3:00pm

Qualifications Required

• Experience in residential, behavioral health, social services, or related direct-care settings
• Ability to remain regulated and respond effectively during crises
• Strong interpersonal skills and trauma-informed engagement
• Ability to uphold boundaries, structure, and accountability
• Competence in documentation and communication protocols
• Valid driver's license, clean driving record, and ability to drive a 12-passenger van
• Ability to pass background checks and compliance requirements
• QMAP certification (or willingness to obtain)

Preferred

• Experience with survivors of trafficking, domestic violence, homelessness, or complex trauma
• Training in trauma-informed care, MI, DBT skills, or milieu-based interventions
• Experience facilitating groups or structured activities
• Strong organizational skills and comfort in dynamic environments

Physical Requirements

• Ability to remain active and engaged throughout each shift
• Ability to stand, walk, and move throughout the residence for extended periods
• Ability to lift, carry, push, or pull up to 25 pounds
• Ability to navigate stairs and perform light household tasks
• Ability to respond quickly in crisis situations
• Ability to drive a 12-passenger van and assist clients in/out of the vehicle
• Ability to work in varying weather conditions, including snow/ice removal

Benefits

Benefits Include

• Accrued Paid Time off & sick leave
• Some holidays paid at time and a half, according to the employee handbook

How to Apply

Please send resume to View email address on click.appcast.io and applicants will be contacted to set up an interview.

Mondadori Digital S.p.A.