Remote Senior Associate, Escalations & Resolution
Maven-Clinic
New York, NY
- Remote job
Maven Clinic is seeking a Senior Associate for the Resolution Response Team to own end-to-end resolution of complex member escalations. This role acts as a Tier 2 senior owner to ensure timely, accurate resolutions while protecting Maven, its clients, and its members. The position is non-exempt, Monday–Friday, 8:30 a.m.–5:00 p.m. ET with occasional weekend coverage. You’ll collaborate across departments to drive improvements and maintain high-quality service recovery. #J-18808-Ljbffr Maven-Clinic
Vacancy posted 1 day ago
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