Quality Assurance Specialist - Paint & Drywall

Quality Assurance Specialist - Paint & DrywallConcord, NC 28027Job DescriptionAt Stancil Services, quality isn't just a goal — it's the foundation of everything we build. The Quality Assurance Specialist plays a vital role in maintaining that reputation by conducting thorough visual inspections, verifying that every completed project meets company standards, and ensuring each customer receives workmanship they can trust.This position provides hands-on oversight in the field, collaborating closely with crews and field management to uphold excellence, drive continuous improvement, and reinforce Stancil's commitment to craftsmanship, consistency, and customer satisfaction.Supervisory Responsibilities: NoneEssential Job Functions:Plan, execute, and oversee inspections to ensure quality and conformance to builder specifications and Stancil standards.Conduct daily quality assurance checks, documenting performance and outcomes.Perform blue-tape and green-tape inspections to identify areas requiring correction or improvement.Coordinate inspection schedules and results with field management teams.Communicate quality findings and recommendations to management to support ongoing training and operational improvements.Track, document, and report quality metrics to assist operations in evaluating performance trends.Enforce compliance with Stancil Services' established quality assurance procedures and standards.Investigate reports of product or workmanship deficiencies and coordinate resolution in line with company policies and industry best practices.Maintain detailed documentation of quality assurance activities, internal audits, and corrective actions.Identify training needs and assist in developing initiatives that promote company wide quality consistency.Other related duties as assigned.QualificationsEducation, Experience and Training:High school diploma or equivalent (GED, college coursework, technical or trade certification, or foreign equivalent accepted).Proficiency in Microsoft Office Suite.Fluency in Spanish preferred but not required.Must maintain a clear driving record to qualify for company vehicle use under insurance requirements.Standards of Performance:Provide professional, informative, and courteous support to customers, vendors, and team members.Take initiative to identify improvements and propose new approaches to problem solving.Maintain consistent workflow, adaptability, and focus under pressure.Demonstrate reliability in meeting deadlines and following through on commitments.Build strong working relationships grounded in trust, openness, and clear communication.Handle all company information with discretion and confidentiality.Exhibit punctuality and adherence to company attendance and time-off policies.Embrace change and contribute positively to the company's growth and evolving standards.Manage multiple priorities effectively while maintaining attention to detail.Demonstrate independence, accuracy, and strong organizational skills.Communicate effectively in both written and verbal forms, including frequent coordination with customers, managers, and field staff to exchange accurate information.Learn and adapt quickly to new technologies, systems, and field procedures.Display exceptional follow-up, record-keeping, and documentation skills.Working Environment and Conditions:Work is performed primarily outdoors in active construction environments.Must frequently use hands to handle tools, devices, and inspection equipment.Requires regular sitting, standing, talking, hearing, climbing, kneeling, and stooping.Must be able to climb stairs and ladders and occasionally lift or move up to 50 pounds.May perform strenuous physical labor under a variety of conditions.Exposure to variable weather conditions including heat above 90°F, cold below 32°F, and all seasonal elements.Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the job.Tools and Equipment:Tablet and standard inspection tools as provided by the company.Note: As in any Job Description, this description, including the list of essential functions, is not exhaustive and may be supplemented, as conditions require. The Company reserves the right to modify the quality or quantity standards for this position based on changes in specifications, manufacturing, or other conditions.Stancil Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.