Aftermarket Operations Manager - Fluid Systems Division

Position Summary SUMMARY: The Aftermarket Operations Manager provides leadership for Parker Hannifin's Aftermarket operations, ensuring safe, reliable, and profitable execution for approximately $450M in annual revenue/product delivered to customers. This role is accountable for end-to-end aftermarket operational performance across planning, scheduling, production, shipping, quality, cost, inventory, and customer delivery. The position has P&L accountability for Aftermarket and is empowered to make business decisions on behalf of FSD, including strategic positioning decisions related to aftermarket opportunities. SCOPE/SUPERVISION AND INTERACTION: Leads direct reports that may include Value Stream Managers, Maintenance Managers, with dotted-line to supporting functions as applicable. ESSENTIAL FUNCTIONS: Owns aftermarket strategy and P&L decision-making, including evaluation of opportunities brought forward by SSO and determination of whether FSD should play, reposition, or exit based on customer need, profitability, capacity, risk, and strategic fit. Leads execution for approximately $450M in annual revenue/product delivered to customers, ensuring disciplined performance across planning, scheduling, production, shipping, quality, and operational controls to meet business and customer commitments. Drives margin expansion through cost-out, PI&R, OpEx, COPQ reduction, productivity improvement, process discipline, and cross-functional actions that improve profitability, cost performance, and quality outcomes. Serves as the primary operational escalation leader for SSO customer management matters and is accountable for service performance, including on-time to customer request, turnaround time, recovery planning, risk assessment, and customer-facing execution support. Establishes inventory intensity and materials alignment practices that balance customer demand, service level, working capital, material availability, logistics execution, and operational flow. Leads Lean, continuous improvement, and strategy deployment activities that improve safety, quality, delivery, cost, labor productivity, operational maturity, and long-term aftermarket performance. Provides people leadership and cross-functional operating rhythms for direct reports, hourly teams, planning, scheduling, engineering, quality, inspection, logistics, finance, and SSO, ensuring clear priorities, accountability, coaching, development, and succession planning. Ensures compliance with Parker policies, business processes, quality systems, regulatory requirements, and applicable operational controls. Supports strategic business planning, financial reviews, operating reviews, and customer-related business reviews as required. Ability to manage multiple priorities and travel up to 25% QUALIFICATIONS: Bachelor's degree in a technical or business discipline is required. Advanced degree in business, engineering, operations management, or a related field. Minimum of five years of related experience in Manufacturing, Aftermarket, Operations, or a related function. Demonstrated ability to lead manufacturing or operations teams in a complex, customer-driven environment. Demonstrated understanding of operational performance metrics, including cost, quality, delivery, inventory, and productivity. Demonstrated capability to develop people, manage performance, and build effective teams. Strong business acumen and ability to evaluate operational decisions in the context of customer, financial, and strategic impact. Experience managing aftermarket, aerospace, repair, overhaul, or high-mix operational environments. Experience with P&L ownership or significant financial accountability. Pay, Benefits, Work Schedule Competitive Compensation Pay Range: $140915 to $246685 annually Participation in Annual Incentive Program Benefit & Retirement Plans Parker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. 401(k) Plan with company matching contributions at 100% of the first 5% of pay. Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay. Career development and tuition reimbursement. Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you. Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates. Paid Time Off and Company-Paid Holidays. Equal Employment Opportunity Parker is an Equal Opportunity and Affi Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. ("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor") If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission #J-18808-Ljbffr