Quality Control Clerk

Quality Control/Admin Durham, NC KEY COMPETENCIES Driven to excellence Critical thinking; thinks outside the box Strong work ethic Communicates respectfully and with empathy Team player - must be able to roll up his or her sleeves to help get the job done Acts as a leader and mentor; not a boss MFM believes the activity skills listed below in the description can be trained. If you feel that you meet one or more of the above attributes MFM strongly encourages you to apply to this role. POSITION SUMMARY The Quality Control Manager is responsible for inspections and controls of all custodial and related services contractually required of the facility to include technical solutions to problem solving and timely deliverable submission. Additional responsibilities include reading and interpreting contract specifications, managing and scheduling subcontractors, and having the ability to interact with clients in a professional manner while monitoring and assuring expected quality and safety guidelines of the contract. May supervise MFM staff in the Project Manager’s absence. RESPONSIBILITIES Interpret and execute contractual requirements to include review of task order plans and specifications. Create accurate estimates and bids/quotes to the client, as needed, upon receipt of task orders and special project requests. Creation of schedules to maintain properly skilled staffing levels. Coordinate the submittal effort with subcontractors and material suppliers. Issue reports and summaries as required both to the government and the company. Maintain appropriate records and statistics for administrative and regulatory purposes. Resolve clients' concerns, conduct follow-up calls, and conduct inspections for satisfactory job performance – must possess excellent communication skills. Meet regularly with clients and onsite personnel to review status of various elements of services; and, to institute corrective measures for any deficiencies found. Place supply orders and maintain working relationships with vendors. Maintain appropriate records and statistics for administrative and regulatory purposes. Supervise subcontractors who perform duties as specified in the contract. Perform daily quality control (QC) inspection on all active projects, sending weekly reports to the government on all active task orders. Assist employees with the completion and review of site-specific security forms, as required. Ensure that all employees comply with company safety rules, policies, regulations, and procedures through monthly trainings. Assist in maintaining building and facility through janitorial activities such as sweeping, mopping, vacuuming, waste receptacle emptying, restroom cleaning, dusting, carpet cleaning, and stripping, sealing, and waxing floors as a back‑up. Preform any additional duties on an as required basis where such duties are within the scope of contractual responsibilities. Requirements Possess diverse janitorial operations experience to include managing staff, supplies, equipment, etc. Ability to display effective leadership and supervision of employees to achieve team cohesion, cooperation, communication, and results all while monitoring efficiency, safety, quality, and productivity while being fiscally responsible. Ability to interpret and execute contractual requirements. Ability to train new employees on work‑related equipment and procedures. Must be able to manage a diverse workforce. Must be able to effectively communicate orally and in writing with a strong proficiency with MS Office (Excel, Word, PowerPoint). Must exhibit strong attention to detail and have the capacity to take direction from supervisors. Ability to work on a variety of projects simultaneously under minimum supervision and within a team environment. Must be able to meet eligibility requirements for access to government computer systems and/or facilities. EDUCATION & EXPERIENCE High School Diploma or equivalent; Bachelor’s degree preferred. 5 years of experience working in the capacity as a custodial or janitorial supervisor. Valid driver’s license. Experience working in government or large business operations required. CPR/First Aide certification highly desired. OSHA 30 highly desired. SCOPE/COMPLEXITY Must be able to stand for long lengths, walk, bend, reach, stretch, push, pull, and lift repetitively during working hours. Lift and move objects up to 50 lbs., as necessary. #J-18808-Ljbffr