Director, People Operations

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at The Role We’re looking for a Senior Director of People Operations to lead the operational backbone of our People team during a period of rapid growth. This role ensures scalable, efficient, and compliant HR processes while delivering a best-in-class employee experience. You will partner closely with the VP of People, operational leaders, and cross-functional teams to design systems, processes, and policies that enable the company to scale quickly and effectively. What You’ll Do Strategy Development: Architect and execute a long-term People Operations strategy that enables the company to scale effectively and efficiently. This includes building the systems, processes, and infrastructure needed to support growth while maintaining operational rigor, compliance, and a high-quality employee experience. People Operations & Lifecycle Management: Own end-to-end People Ops processes supporting hiring, onboarding, offboarding, transfers, and employee lifecycle initiatives. Data & Analytics: Maintain high-quality HR data across HRIS, payroll, benefits, and ATS systems to drive accurate reporting and informed workforce decisions. Immigration & Global Workforce: Manage a scalable and compliant immigration process for employees requiring visas or work authorization, partnering with external counsel and internal stakeholders. Manage benefits programs and open enrollment: Oversee annual benefits enrollment and ongoing employee support, ensuring accurate coverage, clear communication, and a seamless experience for all employees. Policy Development & Governance: Design, maintain, and communicate company policies, including internal mobility, employee handbooks, and time-off programs, ensuring consistency and compliance. Systems & Process Optimization: Implement workflows, tools, and automation to improve operational efficiency, transparency, and scalability. Compliance & Risk Management: Ensure HR processes and programs comply with relevant laws across the US and Canada. Employee Experience & Engagement: Partner with People leaders to deliver smooth, positive experiences at all operational touchpoints, ensuring processes reflect company values and culture. What We’re Looking For 12+ years in People Operations, HR, or related functions, ideally in high-growth SaaS or technology startups. Strong operational expertise, including HR systems, payroll, benefits, HRIS administration, compliance, and employee lifecycle processes. Experience managing immigration programs and developing scalable policies for growing organizations. Proven ability to partner with executives and department leaders to align People Ops with business priorities. Data-driven mindset with high standards for accuracy and reporting. Comfortable with ambiguity and delivering results with thoughtful urgency. Collaborative and trustworthy, embodying EvenUp’s values including always building trust and 1% better every day. Why This Role Matters The Director of People Operations is critical to EvenUp’s ability to scale efficiently while maintaining operational excellence. By building reliable systems, high-quality data, scalable policies, and compliant immigration processes, you enable teams to focus on impact and growth, while ensuring a seamless, world-class employee experience that supports our mission. Notice to Candidates EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page evenuplaw.com/careers or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, View email address on click.appcast.io or no‑View email address on click.appcast.io email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at View email address on click.appcast.io. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family Additional insurance coverage options for life, accident, or critical illness Flexible paid time off, sick leave, short-term and long-term disability 10 US observed holidays, and Canadian statutory holidays by province A home office stipend 401(k) for US-based employees and RRSP for Canada-based employees Paid parental leave A local in-person meet-up program Hubs in San Francisco and Toronto Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr