SLOT TECHNICIAN

Introduction
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Overview
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.


Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Responsibilities

• Responsible for the overall repair and maintenance of all Electronic gaming devices.
• Performs major and minor, scheduled and nonscheduled repairs on slot machines
• Maintains accurate records identifying repairs of department equipment in accordance with department policies and procedures
• Promotes positive public relations internally and externally
• Perform any reasonable, temporarily assigned job duties outside the position's job description, where, in the Company's judgment, those duties are necessary in the interest of efficiency, productivity, or guest service
• Verifying and repairing all related gaming equipment
• Responsible for customer relations.
• Performing repair to slot machines
• Handles customer relations and minor customer disputes - Ensures the safety and security of all guests and employees.
• Other duties as assigned.
• Use of screwdriver, hand-held radio, and other slot related supplies.

Requirements

• Technical background in repair w/ Knowledge of slots and related gaming equipment preferred
• A high school diploma or GED equivalent is required.
• 2 year's experience in slot technical field preferred.
• Must be able to obtain and maintain valid gaming licenses as determined by the Mississippi Gaming Commission for the position.
• Knowledgeable of repair slot machine functions. Ability to read simple instructions. Ability to do some troubleshooting. Ability to complete slot-related paperwork with a minimum of errors. Knowledge of gaming laws and regulations. Good communication skills. Ability to perform assigned duties under frequent time pressures in an interruptive environment.
• Ability to do assigned job duties in an interruptive environment under frequent time pressures.
• Always maintain a pleasant, friendly and welcoming attitude. Have complete knowledge of all events and promotional activities.