Director, Software Engineering, Enterprise Artificial Intelligence

As a member of Enterprise Data & Analytics (ED&A), you’ll be joining a strategic and collaborative team that is passionate about transforming our business and technology capabilities and paving the way for best-in-class technology, data and analytics. As a Director of Software Engineering, Enterprise Artificial Intelligence, within the ED&A organization, you will collaborate with leaders, technologists and data and analytic experts across Travelers to drive holistic strategic efforts. In this highly visible role you will be part of a dynamic and impactful leadership team where we will look to you to: Lead a team of software engineers revolutionizing the insurance industry through the power of artificial intelligence, acting as a player-coach. Partner closely with a diverse set of stakeholders to lead the creation of modern software applications, drawing upon your expertise in the design, build and deployment of AI-based solutions. Champion uses of Artificial intelligence across the enterprise through education, coaching and advocacy. Manage resources effectively while balancing business objectives and the production of high-quality deliverables which adhere to standards and policies. What Will You Do? Lead a team of Software engineers by providing technical guidance and mentorship while modeling Travelers’ leadership behaviors. Direct complex design, development, analysis, configuration, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementation based on user or system specifications for impactful and high-visibility tasks. Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents. Seek opportunities where technology can be utilized to improve the business and provide more efficient processes. Apply knowledge of current industry trends and techniques to formulate solutions for software engineering problems. Perform other duties as assigned. What Will Our Ideal Candidate Have? 5 years of related experience; including insurance / financial services industry experience. Demonstrated track record implementing current technology trends and techniques in the Artificial Intelligence and Cloud Computing Spaces, including Kubernetes, Python, Docker, AWS, LLMs, etc. Experience working with stakeholders to identify opportunities to educate on risks and opportunities in the delivery of AI-based solutions. Passion for Artificial Intelligence and for driving the adoption of AI-based technologies to improve business processes and outcomes. Critical-thinking engineering mindset and ability to triage problems which may be best solved by AI-solutions and those where more traditional solutions may be appropriate. Delivery – Advanced delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release, monitor the health of work efforts and that of adjacent systems. Domain Expertise – Demonstrated track record of domain expertise including the ability to develop business partnerships and influence priorities by identifying solutions that are aligned with current business objective and closely follow industry trends relevant to domain, understanding how to apply them, and sharing knowledge with coworkers, specifically with Artificial Intelligence. Problem Solving – Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems, reflects on solutions, measuring their impact, and uses that information to ideate and optimize. Also adept at making decisions that involve a significant number of factors with broad implications. Communication – Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, collaborate effectively with teammates and others regardless of role, quickly extract core issues from discussions and meetings, give and receive constructive feedback, offer help when asked, and ensure everyone has a chance to share their thoughts and are heard; an attentive and empathetic listener. Leadership – Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and be effective at influencing team members. What is a Must Have? Bachelor’s degree in Computer Science or a related field, or its equivalent in work experience. Three years of programming/development experience. What Is in It for You? Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit #J-18808-Ljbffr The Travelers Companies, Inc.