General Manager-203100
$60k - $65kESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
$60,000 - $65,000 Annually
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
$60,000 - $65,000 Annually
Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Suffolk, VA vacancy
- ...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hours
ESA Management, LLC
Suffolk, VA2 hours ago - ...JOB SUMMARY AND SCOPE The General Manager has ultimate accountability for the successful operation, growth and prosperity of an assigned National Franchised Restaurant. He/she provides leadership and direction to ensure the restaurant operates in accordance with all...SuggestedFull timeTemporary workWork experience placementCasual workLocal areaShift work
Wingstop
Suffolk, VA1 day ago - ...Burger King Restaurant General Manager Bring the flavor. Bring the fire. Grow the business. Welcome to the Flame-Grilled Life. At Burger King, our Restaurant General Managers (RGMs) are the executive leaders of their restaurant. You're not just running shifts...SuggestedHourly payWeekly payMinimum wageLocal areaFlexible hoursShift work
Carrols Restaurant Group, Inc.
Suffolk, VA3 days ago - ...Restaurant General Manager Are you an experienced restaurant leader with a proven record of driving results and delivering exceptional guest experiences? Join KBP Drive-In, a franchisee of Sonic Drive-In, as a Restaurant General Manager and take the lead in inspiring...SuggestedWeekly payShift workNight shift
Sonic
Carrollton, VA1 day ago $60k - $80k
...Restaurant General Manager About the Job: As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You...SuggestedWork experience placementShift workTaco Bell Corp
Suffolk, VA1 day ago- ...expertise they deserve. America’s Best believes in great care, for every kind of eye. Because every eye deserves better. As a General Manager , you’ll lead a talented team, drive results, and create an amazing experience for both patients and associates every single...Temporary work
National Vision
Suffolk, VA7 days ago - A leading restaurant franchise in Suffolk is seeking a Restaurant General Manager to drive operations, develop teams, and enhance customer experience. This role involves leading and training staff, ensuring food safety, and managing P&L. Ideal candidates will have experience...
- ...focusing on our core values; Care Genuinely for People, Play like a Champion and Win as One. Responsibilities Pizza Hut Restaurant General Manager - Grow your career while making your customers and employees feel like family with smiles, collaboration, and dedication. Lead...
- ...a team that is growing, fast-paced and full of positive energy? We are growing in the Tidewater area and are in the need of General Managers to help build our organization. Apply if you are looking for an opportunity to launch your career with a company that is growing...Monday to FridayShift workWeekend work
- A leading fast-food brand is seeking a Restaurant General Manager to lead a dynamic team in delivering exceptional customer experiences. You will oversee recruitment, training, and team development, while also analyzing financial performance to maximize profitability. This...
- A national restaurant franchise seeks a dedicated General Manager responsible for the successful operation and growth of its restaurant in Suffolk, Virginia. The ideal candidate will lead a talented team, ensure adherence to company values, and maximize sales through effective...Full time
- Sonic Drive-In in Carrollton, VA is seeking an Assistant General Manager to oversee daily operations and support the team. You will lead in training and scheduling while ensuring food safety compliance and managing financial responsibilities. Ideal candidates will have...
$118.7k - $198.1k
Key Responsibilities Serves as the on-site management and leader of a Import Distribution Center (IDC). Responsible for the execution of all functions at the facility, including: the daily, weekly and annual operational planning and execution to meet distribution center...Full timeTemporary workPart timeLocal areaImmediate startFlexible hoursShift work- Workstream is looking for energetic General Managers to join our growing team in Suffolk, Virginia. You will play a key role in building our organization and leading a passionate team. The position requires experience in restaurant management, with a focus on teamwork...
$70k - $80k
Overview: Role: Dining Services District Manager Join Healthcare Services Group (HCSG) as a Dining Services District Manager, where you will oversee dining services operations across multiple locations. At HCSG, we are passionate about positively impacting the communities...Local areaHealthcare Services Group
Carrollton, VA4 days ago$25 - $30 per hour
...You may have what it takes to be an assistant salon manager. Support other stylists. Earn $25-$30 per hour. What are salon owners looking for in a great Assistant Salon Manager? Great communication skills A motivating attitude Top-notch technical skills Flexible and organized...Hourly payImmediate startFlexible hoursGreat Clips
Suffolk, VA5 days ago- ...River Stone Chophouse in Suffolk, Virginia is seeking an Assistant Manager to enhance dining experiences by coordinating with staff and management. The role includes overseeing daily operations, managing cash, and ensuring top-notch customer service. The ideal candidate...
River Stone Chophouse
Suffolk, VA3 days ago $48k - $60k
...Job Description Job Description Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You...Work experience placementImmediate startShift work$43k - $67k
...Job Description Job Description Assistant General Manager Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our...Hourly payNight shiftWeekend workAfternoon shift- ...VA Summary: The Operations Supervisor is directly responsible for the day to day supervision of the warehouse operation, leading, managing, and assigning the work for non-slab operations. Ensures the timely and accuracy of inbound receipts and material putaway, inventory...Temporary workAll shiftsMonday to FridayShift work
M S International
Suffolk, VA5 days ago - ...Urgent Hiring: Dynamic District Manager at Taco Bell! Are you looking for a fun and loving work environment where your leadership skills can shine? Do you want to be part of a team that values innovation and quality? If your answer is yes, then Taco Bell is the...Shift workWeekend work
Taco Bell
Suffolk, VA5 days ago $24 - $32 per hour
...Sport Clips is readyto hire our next Assistant Manager! PAY: $24-$32/ HR. , Cash tips paid daily, plus earn up to an additional $11 in store bonuses! BENEFITS Above-average pay plus tips! Instant clientele! Attractive benefits package and incentives Flexibility for maintaining...Daily paidAfternoon shiftSport Clips
Suffolk, VA4 days ago$55k - $60k
A leading dental service organization is seeking a Dental Office Manager in Suffolk, Virginia. The role involves leading office operations, managing staff, and ensuring high-quality patient service. Candidates should have at least one year of management experience and possess...Work at office- ...continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store... ...operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing...Work at officeLocal areaImmediate startShift workWeekend workAfternoon shift
Ross Stores, Inc.
Suffolk, VA2 days ago - ..., VA, US 4 days ago Requisition ID: 6161 Assistant Maintenance Manager Sign on Bonus Offered! JOB TITLE Assistant Maintenance Manager... ...lawn care equipment. Supervises and participates on-site in the general maintenance and repairs of the properties assigned. Other duties...Full timeTemporary workRelocation packageWeekend workAfternoon shift
S L Nusbaum Realty
Suffolk, VA5 days ago $70k - $90.9k
...Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent, engaging them during their shifts to maintain the highest...Hourly payFlexible hoursShift workNight shiftAmazon
Suffolk, VA2 days ago$238.83k - $341.19k
...or not). Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation... ...(TCM) weekly, as well as supports Center Manager/Center General Manager center clinical leader and/or market clinical leader is...Hourly payFull timeWork at officeChenMed
Carrollton, VA2 hours ago- Job Description Job Description Job Description Responsible for all results in assigned stores Insuring food, labor and service goals are within goal P&L review with direct supervisor Each Month Minimum 50 hour work week with 1 day off and 1 on call day ...
- ...Technicians at our facility in Suffolk, Virginia. This role involves overseeing maintenance operations, ensuring safety and efficiency, and managing staff within a dynamic environment. Candidates should hold a BA/BS degree and have at least 3 years of supervisory experience...
- Job Description This position is responsible for managing a financial center and its employees on a day-to-day basis, operating as a business owner and fostering a client‑centric culture. Responsibilities Develop talent, including proactive sourcing of candidates. Manage...Shift workWeekend workDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
Related searches
- mcdonald general manager Suffolk, VA
- general manager food Suffolk, VA
- hvac general manager Suffolk, VA
- general manager in training retail Suffolk, VA
- general manager Suffolk, VA
- general manager in training Suffolk, VA
- general manager aviation Suffolk, VA
- general manager mine Suffolk, VA
- general manager fitness Suffolk, VA
- general manager fast food Suffolk, VA