Case Coordinator

Job Description

Job Description

Care Manager responsibilities include collaborating with the family of patients, monitoring patient recovery, and helping patients gain access to different health providers as needed. 

Ultimately, you will work directly with patients to help them improve their quality of life while in our health facilities

Responsibilities

• Interact with healthcare providers to facilitate patients’ treatments
• Ensure patients’ treatment requirements are met
• Suggest alternative treatment plans when patients’ services requests do not meet medical necessity criteria
• Instruct and educate patients on procedures, healthcare provider instructions, and referrals
• Link patients to social services programs and entitlements such as transportation assistance and translation services
• Conduct regular follow-ups with patients to evaluate progress, promote continuity of care, and ensure improved health outcomes
• Maintain records of case management activities

Requirements and skills

• Proven work experience as a Care Manager or similar role
• Proficient with Healthcare Management Systems and Microsoft Office Word and Excel
• Outstanding communication skills, both written and verbal
• Excellent organizational skills
• Ability to travel locally
• Relevant training and/or certifications as a Care Manager