Customer Care & Order Management Specialist
TOPTICA Photonics, Inc.
TOPTICA Photonics Inc. in Rochester, NY, is seeking a Customer Care Specialist to own the full lifecycle of customer orders—from pre-order setup through fulfillment and post-sale communication.
You will serve as the main liaison between customers, vendors, sales, and service to ensure orders are accurate and communicated clearly. The role requires 1–3 years in customer service or order management, strong attention to detail, and excellent written and verbal communication.
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