CSR

Job Description

This is a fast-paced, high energy role that provides an opportunity to make an impact in logistics all over the nation. This role is a non-exempt hourly position and is therefore eligible for overtime pay. All overtime must be approved in advance. We expect that employees in this role follow standard operating procedures (SOPs) and best practices consistently and to the best of their ability.

About the Role

The Carrier Sales Representative will build relationships with carriers to move freight for our customers. The Carrier Sales Representative will work on securing a carrier at the right price and right time to meet our customer’s needs.

Responsibilities

Maintain Daily Activities

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• 80+ Outbound Calls per day
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• 150 Total Calls per day
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• Emails
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• Chats
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Create and maintain carrier relationships with Carriers

Source qualified carriers to move freight

Prebooking

Requirements

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• A bachelor’s degree preferred
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• 4+ year of experience in working with shippers in the freight/logistics industry
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• 1 to 3 years of experience in operations or sourcing experience
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• Driven and competitive nature with strong problem solving abilities
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• Strong decision-making skills and the ability to work independently
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• Ability to persuade, motivate, influence, and negotiate with others
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• Strong organizational skills
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• Outstanding communication and negotiation skills
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• Remain positive and flexible in an ever-changing environment with shifting priorities
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Pay range and compensation package

This role starts between $50,000-$60,000 annually with a healthy incentive structure. It also includes Dental, Vision, Life, and Medical Insurance, along with a 401(k) (no match). Candidates with highly relevant experience or additional responsibilities may be considered for compensation above this range.