Warehouse Associate

Warehouse Associate

We are seeking a Warehouse Associate to support daily warehouse operations in a customer-facing, non-distribution environment. This role focuses on manual order picking, stocking, and assisting walk-in customers. Unlike large distribution centers, this position involves pulling mixed-size orders by hand, ensuring materials are accurately received, stored, and staged. This is a union-eligible position if converted to full-time.

Responsibilities

• Manually pick customer and internal orders using hands, carts, ladders, and order pickers (not forklift-only work)
• Accurately pull, verify, and stage orders by part number and bin location (no RF scanners used)
• Assist customers at the will-call counter, including locating items and loading orders into customer vehicles
• Receive inbound materials, verify shipments, and stock items in correct locations
• Prepare and process outbound UPS and LTL shipments
• Operate an order picker at heights up to 20 feet
• Maintain a clean, organized, and safe warehouse environment
• Support general warehouse functions, including stocking, inventory accuracy, and material handling
• Occasionally operate a forklift (experience preferred, not required)

Required Qualifications

• Minimum 1 year of warehouse experience
• Experience manually pulling orders using hands, carts, ladders, or order pickers (Candidates with experience limited to forklift-only or full-pallet distribution environments may not be a fit)
• Ability to lift up to 50 lbs
• Strong attention to detail when working with part numbers and bin locations
• Comfortable assisting customers in a face-to-face environment
• Ability to work at heights up to 20 feet

Preferred Qualifications

• Forklift or order picker experience
• Experience with receiving, stocking, and inventory management
• Product knowledge or the ability to learn products quickly
• Background in environments that combine order pulling, customer interaction, and stocking

Work Environment & Role Comparison

This role is best compared to a combination of:

• A retail curbside order picker who manually pulls and stages orders
• A floor associate who assists customers with locating items
• A stocker who receives and places materials in correct locations

This is not a high-volume distribution warehouse where full pallets are moved all day by forklift.