Student Worker: Evening Technology Support for HyFlex Modality

Job DetailsJob Location: Kansas - Olathe, KSPosition Type: Part Time

THIS IS FOR CURRENT MNU STUDENTS ONLY

THIS IS FOR FEDERAL WORK STUDY ELIGIBLE and NON-FEDERAL WORK STUDY STUDENTS Position Overview We are seeking a motivated and tech-savvy student worker. This role is focused on providing technical support for evening classes conducted in a HyFlex modality, where courses are delivered simultaneously to both in-person and remote students. The student worker will ensure that all technology used in the classroom, such as audio-visual equipment, streaming tools, and collaboration platforms, operates smoothly to enhance the learning experience. Anticipated Start Date: August 2026 Key Responsibilities Technical Support: Provide real-time troubleshooting for technology used in HyFlex classrooms, including video conferencing tools (e.g., Zoom), projectors, microphones, cameras, and other AV equipment. Assist faculty and students with setup and operation of classroom technology, ensuring smooth transitions between in-person and remote participants. System Monitoring: Monitor the performance of classroom technology during live sessions to identify and resolve issues promptly. Perform regular checks on classroom equipment to ensure everything is functioning well. User Assistance: Offer hands-on support to faculty members during class sessions, addressing any technical issues that arise Provide support for students who are joining through Hyflex. Report any recurring technical issues to the IT department for further investigation and resolution. Collaboration: Work closely with the IT department and other student workers to ensure consistent support coverage. Participate in training sessions to stay updated on new technologies and support procedures QualificationsQualifications: Education: Current enrollment as a student at MNU, preferably with a focus on IT, Computer Science, or related fields. Technical Skills: Basic knowledge of AV equipment and troubleshooting techniques. Familiarity with video conferencing tools (e.g., Zoom, Teams) and learning management systems (e.g., Canvas, Blackboard). Proficiency in using both Windows and Mac operating systems. Soft Skills: Strong problem-solving abilities and attention to detail. Excellent communication skills, with the ability to explain technical concepts to non-technical users. Ability to work independently and manage time effectively. Availability: Must be available to work evening shifts as required. #J-18808-Ljbffr MID-AMERICA NAZARENE UNIVERSITY