Lead Field Service Technician

Join Our Team At NerdsToGoNerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!The Lead Field Service Technician ("Certified Nerd") will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform inventories and preventative maintenance, provide software and operating system support on Mac and all versions of Windows. The Nerd must have strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.Onsite computer solutions for Windows-based PCs and Apple computersPC Hardware and software fault isolation and repairVirus protection and Spyware/Adware removalData recovery and loss preventionComputer security enhancementSystem repair and upgradesSupport creation of home and small business solutions to solve customer short and long term needsSoftware upgrade and installationExperience in working with non-technical customers and setting them at easeNetwork installation and maintenance (wired, wireless, LAN, WAN) - Primarily focused on in-home solutions2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networkingStrong knowledge of PC troubleshooting and repair, both hardware and software/OSKnowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)Proficiency with peer-to-peer and client/server network configurations and troubleshootingGreat cultureOpportunity to impact Managed Service Provider clienteleAccess to fully branded Nerd VanOpportunity to be a part of a growing brand!$40,000.00 - $65,000.00 per year Bonus Competition Available Based on Performance