IT Support Technician

Our Company We believe Running Changes Everything . If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand. Overview We are seeking an IT Support Technician to join our Information Technology team. As our IT Support Technician you will diagnose, repair, and maintain hardware and software components. This individual will install and configure computer hardware and provide IT support for the organization. You will routinely interact with various departments and levels and listen to their technical needs and implement IT solutions. We are looking for someone with detailed knowledge of a variety of internet applications, networks, and operating systems. The ideal candidate will possess phenomenal troubleshooting abilities, customer service, and attention to detail. This position is based out of our Fleet Feet Distribution Center located in Durham, NC, and requires occasional trips to the Carrboro, NC office. The role is required to be onsite five days per week. Qualifications Minimum 2 years of experience in IT, preferably in desktop support environments Working knowledge of common hardware and operating systems Familiarity with a range of operating systems and network technologies Strong attention to detail and organizational skills Ability to effectively communicate about technology with employees who have a wide range of technical skills Eagerness to train and learn about new technology and systems Ability to travel as required to stores (up to 25%) Ability to lift up to 25 lbs Benefits At Fleet Feet, we provide more than just a job. We offer opportunities to thrive, grow, and make a meaningful impact. Here’s what you can look forward to: Robust benefits package including medical, dental, vision, FSA, HSA, EAP, and more 401(k) with 4% employer match and immediate vesting (available to part- and full-time employees age 21+ at company-owned stores) Training and advancement opportunities across the Fleet Feet brand Professional development programs , including mentorship, employee resource groups, and monthly learning sessions Community involvement and service initiatives supporting local engagement Discounts on training programs and products Supportive, passionate teammates who live the mission every day See the full offering in ourFleet Feet Benefits Summaryfor full-time employees working 30+ hours/week Equal Opportunity & Reasonable Accommodations We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We encourage people of all backgrounds, experiences, abilities, and perspectives. Our dedication to inclusion is reflected in our hiring practices, workplace culture, and community engagement. Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process. #J-18808-Ljbffr Fleet Feet