Technical Support Analyst
Syntricate Technologies
Technical Support AnalystLocation: Austin, TX (Onsite)Job type: Fulltime onlyRequired:Configuring new hire laptopsAsset disposal and pick upQR conference code creationFilling vending machinesCall center reconfigurationProcessing laptops into/out of legal reviewReceiving equipment/updating equipment portalAsset management (audit scans, inventory, orders)Coordinating 3rd party repair servicesWPS hot sparesAV room sweepsThis role's contributions help the full time Austin technicians focus on more complex and urgent priorities such as Tech Bar, Incident Resolution, and Projects.Skills:Basic tech support and troubleshooting skills for Windows/MacImaging and provisioning computersWorking with a ticketing systemClosing tickets and tasksSupporting hardware auditsAssisting with hardware refreshAV room sweepsAsset management tasks (audit, vending, inventory)
Vacancy posted 13 hours ago
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