Service Operations Manager

JOB SUMMARY: The Operations Manager of Valve & Mechanical Services is responsible for the efficient operation, quality, and P&L management of the Mechanical Valve Repair /Machining facility, overseeing multiple projects including scheduling, engineering, budgets, production, material and document control, and purchases. The Operations Manager of Mechanical Services also ensures that all Valve Repair activities comply with set standards of quality. PRINCIPAL DUTIES & RESPONSIBILITIES: Manage all Valve Repair/machining activities occurring at the facility with special concerns for safety, quality, production, profit, and cost. Coordinate and supervise Valve Repair/machining activities (including inventory and purchasing department) to ensure availability of product and efficient use of materials, equipment, and employees. Assign work to Valve Repair personnel; set work schedules; inspect work and evaluate performance. Direct supervision and motivation of all Valve Repair production personnel. Oversee and ensure the efficiency and quality of supervisory and staff. Plan schedules for Valve Repair lead hands & machinist. Quality control of valve testing and valve repair activities and product. Develop and implement quality control procedures to ensure that all work produced in the Valve Repair shop meets quality requirements. Ensure that all Valve Repair personnel are properly certified and trained (i.e. National Board certifications). Understand and enforce certification guidelines relating to safety relief procedures. Inspect Valve Repair facilities and equipment. Make changes in allocation of space and storage of product. Evaluate and recommend major equipment additions / modifications. Provide and maintain accurate Valve Repair timelines. Develop production goals and track results for Valve Repair jobs in progress. Monitor, plan and schedule jobs to ensure on-time shipments and maximize efficiency. Take ownership of delegated projects and manage to completion. Enforce policies and procedures and ensure compliance with all Legislated and Company safety procedures. KNOWLEDGE & SKILLS: General knowledge valve repair/machining equipment, modern shop technology, equipment, practices and procedures. Valve Repair experience - familiarity with production planning and scheduling. Knowledge and experience in NBIC regulatory requirements and safety practices. Manage the adherence to prescribed procedures to ensure quality standards are met. Shop, personnel, and project management experience. Ability to implement and adhere to strict schedules, timelines, and budgets. Highly organized and able to multi-task effectively, make quick decisions, and efficiently organize others. Ability to work in a fast-paced setting and put in additional hours to meet deadlines and schedules Ability to organize, coordinate, supervise and monitor the performance of Valve Repair personnel. Ability to instruct or train staff in specific operating and technical work methods or procedures. Strong leadership skills. Able to manage a diverse group of people and motivate staff to work together as one team. Working knowledge of Microsoft Office suites programs ESSENTIAL PERFORMANCE SKILLS: Computer Skills: Knowledge and extensive experience with MS Office Products including Word, Excel, Access, Power Point, and MS Project Manager. Energizing: The ability to create positive energy in both individuals and groups. Organization and Planning: Able to organize or schedule multiple tasks, people, or services; develop realistic action plans while being sensitive to time constraints and resource availability. Versatility: The ability to modify one's own behavior style to respond to the needs of others while maintaining one's own objectives. Spoken Communications: Able to clearly present information through the spoken word; influence or persuade others through oral presentation in positive or negative circumstances; listen well. Interaction: Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport. Team Building: Able to work with people in such a manner as to build high morale and group commitments to goals and objectives. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr