Benefits Administrator

Benefits Administrator

Salary - $60,000 - $70,000 annually, depending on experience and qualifications.

Under general supervision, the Benefits Administrator is responsible for the accurate and timely administration of benefits programs for all employees of the University. This role involves managing employee benefits, ensuring compliance with regulations, and providing support to employees with benefits inquiries. The position will also perform backup payroll duties in support of the Manager, Payroll & Benefits.

Our generous benefits package includes medical, dental, and vision plans; paid parental leave; short term and long term disability plans; life insurance; flexible spending accounts; and a 403(b) retirement plan which includes an 8% employer contribution after 2 years of service. RFUMS is committed to employee wellbeing and work-life balance. Full time staff are eligible for 3 weeks of vacation/ personal leave, 15 sick days, and 9 paid holidays, paid winter break, plus two floating holidays.

This position may be eligible for a flexible work arrangement after 90 days, which could include a work from home option 1-2 days a week.

Rosalind Franklin University of Medicine and Science (RFU) is a graduate health sciences university committed to serving the population through the interprofessional education of health and biomedical professionals and the discovery of knowledge dedicated to improving wellness. The university embodies the spirit of inquiry and excellence modeled by its namesake Dr. Rosalind Franklin, whose Photo 51 was crucial to solving the structure of DNA.

Today, the university's 6 colleges continue Dr. Franklin's legacy through rigorous academics, pioneering research, and innovative community service. Our unique interprofessional education model allows students to learn from and with each other in a variety of settings, including our simulation labs, the student-led Interprofessional Community Clinic, and through partnerships with area hospitals and clinics. RFU is a national leader in interprofessional research and practices, and is nationally recognized for its research in areas including neuroscience, brain- related diseases, inherited disorders, proteomics, cancer cell biology and immunology, cardiac resuscitation, and gait and balance.

The HR team is a highly collaborative group of HR professionals who strive to provide employees with the tools and support they need to be successful at RFU. Employee-focused, responsive, and caring, the HR team understands their role in making RFU a great place to work. Our work is guided by the university's core values of collaboration, excellence, innovation, integrity, justice, respect, and scholarship, ensuring a meaningful and values-driven environment. Join our team, and help us make a difference!

Essential Duties & Responsibilities

• Handle the day-to-day administration of the employee benefits programs, including health, dental, vision, life insurance, retirement plans, and other benefits.
• Manage daily benefits enrollment, changes, and terminations in ADP Workforce Now.
• Coordinate benefits and enrollment experience for annual enrollment and the benefit plan year transition, including coordination of benefits materials, review of employee enrollment system tools and resources, and coordination of benefit meetings. In addition, respond to and facilitate issue resolution related to employee and HR inquiries.
• Serve as the subject matter expert and manage the end-to-end leave process for all leave programs (FMLA, short/long-term disability, parental leave, worker's compensation, and state-mandated paid leaves) including the distribution of required notices, tracking medical certifications, monitoring leave timelines, and coordinating return-to-work logistics.
• Facilitate the ADA interactive process in collaboration with legal/HR leadership, evaluating accommodation requests, documenting medical restrictions, and implementing reasonable workplace accommodations.
• Assist with written and online benefits program documentation and communications to support employees, maintain compliance with regulations, and HR policy.
• Act as the primary liaison between employees and insurance brokers/carriers to resolve complex claims issues.
• Assist Manager, Payroll & Benefits with miscellaneous projects and assignments as needed including annual reporting and audits.
• Maintain all pages on intranet related to benefits, including FMLA and disability to ensure the most current information is in place and available to all employees.
• Manage Workers Compensation claims

Employee Support

• Respond to employee inquiries regarding payroll, benefits, and related matters.
• Conduct weekly new hire benefit orientation and the annual medical residents presentation on benefits.
• Assist employees with using the ADP Workforce Now self-service portal for payroll and benefits information.
• Provide ongoing support and training to employees on payroll and benefits processes.

Compliance Reporting

• Prepare and submit required benefits reports, including ACA reporting, 403(b) contributions, and other regulatory filings.
• Conduct regular audits of benefits data to ensure accuracy and compliance.
• Monitor and stay updated on changes in benefits regulations.
• Ensure compliance with all applicable benefits laws and regulations, including FMLA, ADA, ACA, COBRA, and ERISA.

Process Improvement

• Identify opportunities to streamline benefits processes within ADP Workforce Now.
• Implement best practices to enhance the efficiency and accuracy of benefits administration.
• Participate in continuous learning to stay current with industry trends and updates including ADP Workforce Now.

Miscellaneous

• Assist other HR team members as requested.
• Participate on committees and contribute ideas to team projects.
• Perform backup payroll support as needed.
• Other duties as assigned.

Conditions of Employment

• Must achieve satisfactory results from a background check.

Required Education & Experience

• Bachelor's degree or equivalent experience
• 2+ years benefit and leave administration experience
• Experience with federal, state, and local regulations related to benefit plans and administration (including ERISA, ACA, COBRA, FMLA, ADA, and FLSA).
• Familiarity with HRIS systems

Required Knowledge, Skills, and Abilities

• General knowledge of benefits plans and leave policies and procedures.
• Ability to handle sensitive and confidential information with discretion.
• Upholds high ethical standards and demonstrates integrity in all actions and decision-making, fostering a culture of trust and accountability.
• Excellent attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Excellent customer service skills.
• Strong mathematical skills.
• Strong organizational and time-management skills.
• Proficient in Google Suite and Microsoft Office products, specifically Excel.

Preferred Qualifications

• Proficiency in using ADP Workforce Now.
• Experience in multi-state benefits administration.

Typical Physical Demands & Working Conditions

Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.

EOE, Including Disability / Vets